Director/Senior Product Manager

About Expain

Expain is transforming oncology care to improve outcomes and quality of life for cancer patients. Our intelligent treatment platform leverages evidence-based treatment guidelines and proven proactive care processes to enable providers to deliver excellent patient care improving survival rates. With Expain, providers optimize treatment, improve patient experience, and reduce suffering. As a result, providers are able to drive better outcomes and satisfaction and improve practice operations.

Expain is a well-funded Series A startup rapidly scaling across the US, with an expected scale of 2M patients on our platform by the end of 2022 -- and we’re just getting started!

About the role

As the first PM hire, you’ll work closely with the CEO, Head of Engineering, Head of Customer Success and community cancer centers to define and build digital health solutions that enable our clients to improve patient outcomes and survival rates for cancer patients.

Specifically, you will:

• Own and execute against key aspects of Expain’s product roadmap to deliver value to clinical and operational teams at our customers and drive better patient outcomes
• Drive the end-to-end product development lifecycle from gathering requirements through production release
• Synthesize feedback from internal stakeholders, advisors, and customers into meaningful product improvements
• Scope MVPs and work with engineers and designers to estimate feature delivery timelines, define milestones, and build consensus on prioritization decisions
• Define product features across all platforms (web, mobile, interactive voice response) and communicate requirements to UX and engineering teams via clearly written product specs, user stories, and flow charts
• Lead cross-functional Agile teams to deliver features and coordinate with stakeholders across Expain’s Clinical Services, Sales, Marketing, Customer Success and cancer centers to ensure successful implementation
• Prioritize initiatives and work across teams to ensure alignment with strategic objectives
• Analyze metrics to identify opportunities for improvement, inform prioritization, and measure feature impact

You should have

• Bachelor’s degree in technology and/or business domain
• Minimum 5 years of experience in software product management with a proven track record of successful launches, ideally in enterprise digital health products
• Eagerness to join a rapidly growing early-stage startup and build it from the ground up
• Subject matter expertise in healthcare and/or background in the healthcare technology industry
• Proven experience working with with Agile frameworks and remote engineering teams (based in Israel)
• Passion for communicating with leadership as well as partners and stakeholders
• Excellent verbal, written and interpersonal skills
• Strong analytical skills and attention to detail
• Technical fluency: experience evaluating technical trade-offs in partnership with engineering
• Ideally based in NYC (But open to folks in SF Bay Area)
• Bonus: 2-3 years of experience managing junior PMs
• Bonus: Engineering background, Proficiency in SQL, ability to navigate APIs, databases, and system architecture This list represents what we're ideally looking for, but we encourage you to apply even if you don't meet everything 100%. Everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

You’re right for this role if you are

• A self-starter who thrives in a fast-paced, high-growth environment and drives initiatives forward with minimal direction
• Comfortable working in ambiguity and executing against ambitious goals
• An expert at juggling multiple projects and meeting deadlines
• A versatile team player with a “no task is too small” attitude
• Data-driven and results-oriented
• Energetic, strategic, detail-oriented, and relentless about innovating

Why Expain?

Expain has real impact on the lives of people who are suffering with cancer. Patients tell us that Expain has literally changed their lives, enabling them to get the support they need during often harrowing cancer treatment. With Expain, they feel “safer and supported” by care teams. Care teams rely on Expain to help them scale and optimize support for cancer patients and users say they “couldn’t imagine a time without Expain supporting their patient engagement workflow.” If you join Expain, you will be part of having a true impact on the fastest growing chronic disease in the world.

DEI Commitment

Expain Health is proud to be an equal opportunity employer that is committed to diversity, equity, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.