Operations Manager

About us

At Prospective, we combine distributed computing, simulation and Machine Learning to recreate the second by second dynamics of city transport networks. These mirror worlds give both people and autonomous agents the ability to foresee the near future of the flows of people, goods and vehicles in the environment around them and adjust their behaviour accordingly.

Using this technology, we’ve built an autonomous dispatch system called FlowOS that enables vehicles to anticipate the near future of their own fleet and coordinate autonomously with other moving vehicles and smart infrastructure to improve service efficiency. FlowOS is being adopted by some of the biggest public transport operators in Europe to streamline day to day transit operations. We’re now looking for an entrepreneurial minded, customer facing product manager to spearhead the market positioning and expansion of the use of FlowOS within complimentary transport and logistics markets.

We’re a fast growing and diverse team of entrepreneurs, software engineers and data scientists driven by a shared desire to improve the world around us, to bring something impactful and unique to market and to create a rewarding, fun working environment. Our culture is built around mutual respect, a drive to delight our customers and a passion for innovation. We value independent thinking, hard work and honesty.

Your role

We are looking for an energetic and adaptable operations team member who enjoys the diversity and speed of startup life, who is prepared to provide a wide range of support activities across the business and has the interest and capability to take on greater responsibility as the company grows. You will be joining the company at an exciting time as we roll out our software with key enterprise clients, creating project management and administrative work. Some of the work you will be involved in includes:

• Market Engagement Support: Confirming meeting dates and times with partners and prospects, issuing agendas and recording minutes.
• Project management Support: Monitoring and updating the status of key project / deployment management documents including deliverable status, deployment timelines, risk registers etc. Attending internal project review meetings and external client meetings, writing minutes, communicating and tracking actions.
• Event Support: (Collating and issuing marketing material, attending events and updating contact information)
• Hiring Support: Ensuring the candidate interview process runs smoothly based on a standard interview process. This may include diary management, issuing interview instructions and supporting the hiring team to maintain the hiring database.
  
• Finance Support: Taking responsibility for basic financial administration tasks (e.g maintaining VAT records and invoicing management).
• Office Support: Support the administration of in person and remote work and social events, helping to create a fun and inclusive working environment.

You will be a quick learner who can adapt to change with ease. You will also be able to work independently and take initiative to help manage and drive a diverse range of day to day administrative tasks. You will be highly organised and ensure that all internal and external communications are handled in a timely manner. Through this role you will develop a solid understanding of core operations processes as well as an understanding of our client’s business challenges and our software solutions. You will then be ideally placed to take on higher level operations and management tasks as the company grows.

What we are looking for

We are looking for someone who can learn and adapt rapidly, and will be able to work independently and take initiative to help manage and drive a diverse range of day to day administrative tasks during a time of rapid growth for the company. The role would be ideal for someone early in their career who wants to be in a good position to develop within the business as it grows.

Core Competencies

• Able to learn and adapt rapidly
• Take initiative: Work independently with minimal supervision
• Highly organised: Manage and drive day to day administrative tasks
• Able to work as part of a small team
• Excellent verbal and written communication skills
• Efficient and a good timekeeper
• Able to work with external parties in a professional manner

Administration / Project Management Experience:

• Diary Management
• Collating and circulating Board meeting papers
• Minuting meetings
• Supporting key staff with scheduling and communications
• Office management - equipment, office search
• Event management support
• Sending marketing communications / updating social media
• Maintaining VAT Invoices
• Creating and tracking invoices
• Managing expenses

Equal Opportunity

We are passionate about excellence and continuously looking for powerful ideas, fresh perspectives and incredible talent and we believe these can come from anywhere. Prospective is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, or any other legally protected status.

How to apply
To apply please send a copy of your CV to [email protected] specifying the role you are applying for in the subject line of your email message. Please note that appointments will be subject to standard pre-employment screening including right-to-work, proof of identity and references. Any personal data submitted as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation.