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Kyazoonga

Ticketing Operations Manager (P) at Kyazoonga

Pune · Full Time
We are a young, motivated and dynamic team. The co-founders are ex-bankers, management consultants, and Silicon Valley professionals with several years in media and entertainment, technology and business in the United States. We are always looking to hire self-driven, motivated individuals who are willing to take on challenges, be an integral part of our organization. We strongly believe in quality, however, and we only hire when we find the right talent and fit - with the following skills and attributes: Read More
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Job Description

Responsibilities:

Handle all aspects of ticketing operations
Develop ticketing pricing, allocation and sales strategy
Establish a robust project management framework to plan, manage and execute the entire ticketing program
Ensure all risks, dependencies are identified and managed
Develop functional strategies, policies, and budgets
Interface with the client to ensure full coordination and communication around all ticketing and related operations, facilitate meetings with clients and other stakeholders
Help streamline client operations to ensure efficient ticketing operations
Provide inputs for technology customization, sales channel and distribution strategy development, ticketing production
Manage the entire ticketing team and work within each sales area
Develop detailed analysis of sales trends and provide regular reports to the client
Run project war rooms
Ensure smooth operations of all sales areas – all interactive channels and box office
Ensure full revenue reconciliation
Lead and conduct sales efforts
Interface with ongoing partners on all operational areas
Lead all office related vendor analysis and negotiations
Regularly develop analysis and key trends
Interface with new clients and determine requirements for all (i.e. going live) related activities
Provide execution, analysis and negotiations support in all other functional areas
Develop processes as and when required associated with new product offerings
Ensure full quality control and continue to update quality processes for ongoing and new activities
Develop and manage internal and external communications and presentations
Assist with budgeting and planning

Qualifications/Requirements:

Bachelor’s degree (MBA preferred)
Similar prior work experience
Structured and efficient
Willing to travel within and outside India
Adept at handling multiple tasks
Willing to do whatever it takes to execute successfully
Excellent in Microsoft Excel
Strong communications
Strong sales skills

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What We're Building

Welcome to Kyazoonga where we’ve helped make the most magical, thrilling, and wonderful things happen since 2007.

Once India’s first entertainment and sports ticketing company, we’ve retained our reputation as the largest and fastest growing internationally, and we look forward to things staying that way. Our toys rival that of Tony Stark’s and so does our global outreach, and with those facilities, we take the “ick” out of “ticketing”.

In a nutshell, what we do is take ticketing to the next level. We’re like the Flash, but faster, and like Mister Fantastic, but more flexible. We were the only ticketers from the Indian subcontinent to have qualified for the prestigious position of being the official ticketing partner of the 2016 Olympics in Rio, and we got silver at the bid!

Our efforts have changed the world as we have democratized access to world-class events for a third of the world's population while significantly enhancing their purchase experience.

Kyazoonga is the avant garde for the ticketing industry http://www.inc.com/drew-hendricks/top-3-trends-driving-change-for-the-events-industry.html
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Kyazoonga Team

Neetu Bhatia
Co-Founder & CEO of Kyazoonga - India's first and largest sports & entertainment ticketing company, and fastest growing internationally. MIT, Wall St.
Arpita Majumder
Sports & entertainment ticketing
Akash Bhatia
founder @Infinite Analytics • Worked at @oracle-corporation, @PeopleSoft • Studied @Massachusetts Institute of Technology,@University of Cincinnati
Sheena Sood
Manager - HR at Kyazoonga
Ankit Agrawal
Assistant Manager - Accounts
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