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NOC Specialist at Knightscope

Mountain View · Full Time
Our long-term mission is to make the United States of America the safest country in the world, changing everything for everyone. Read More
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Job Description

Network Operations Center (NOC) specialists are in charge of monitoring critical machines-in-network elements and engaging in proactive network systems monitoring. Troubleshooting is a daily task for a NOC specialist, and they also monitor the software, hardware, network, and signal strength from ADMs.

Our Autonomous Data Machines (ADM) run 24/7 out in the field nationwide and can be quite similar to running a data center - except our servers move, lots more stuff on the "servers" and they are running outside (and inside)! We are staffing up a team to keep an eye on our machines-in-network across client deployments with a birds eye view of the entire "Galaxy" of robots. Experience with Linux is required and ROS (Robot Operating System) would be a big plus. The position requires handling Level 1 issues and ability to work with senior engineers in resolving Level 2 and above issues. Flexibility in work hours is important as the Knightscope Network Operations Center (KNOC) runs 24/7.

Position would be suitable for a technician or IT specialist entering the workforce or someone with a technical background and basic programming skills. Additional responsibilities include working with technicians to make sure service calls are completed properly.

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What We're Building

Our long-term mission is to make the United States of America the safest country in the world, changing everything for everyone

To date Knightscope's technology has assisted a law enforcement agency in issuing an arrest warrant, helped a security guard catch a thief, supported a corporate client with stopping a vandal and helped end a fraudulent insurance claim.

Our "Hardware + Software + Humans" approach significantly reduces costs for our clients, provides an innovative 24/7 force multiplier effect as well as new groundbreaking advanced anomaly detection capabilities. This new profound level of technology has been widely covered by the media including the CNBC, Wall Street Journal, New York Times, NBC, FOX, CNET, Silicon Valley Business Journal, Mashable, Bloomberg, Forbes, TIME and numerous others.

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Knightscope Team

William Santana Li
CEO of @Knightscope. Former Ford Motor executive; Founder of GreenLeaf (built world's 2nd largest automotive recycler in $250M rollup) now part of $8B LKQ Corp
Stacy Stephens
Vice President Marketing & Sales of @Knightscope; Former executive and Founder of Carbon Motors Corporation; Former Police Officer (Texas)
Parshad Patel
Robotics Engineer at Knightscope, Inc | MRSD - CMU Robotics - ROS - CV
Adam Pollack
Robotics Engineer at Knightscope. Received MS in Robotics from Northwestern University, BS in Mechanical Engineering from Lehigh University.
Nicholas Xydes
Robotics Engineer with experience in localization, planning, robot behaviors, low level drivers, consumer electronics, and satellite design and operations.
#Indian #Roboticist #CarnegieMellon #RoboticsInstitute #TheFuture #Knightscope
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Knightscope Investors

Kishore Ganji
Experienced in starting and scaling several profitable businesses. Invested and mentored several startups in US and India.
Anthony Saleh
I am a man from LA. That is it.
Jean Oosthuizen
Angel Investor
Wei Guo
very very active investor.
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