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    Kirby Ong

    Kirby Ong

    Worked as a community manager at Ankr Network, Celer Network, Taxa Network, and graduated from University of Adelaide with Bachelor of Commerce in Management

    Community Manager Singapore University of Adelaide
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    Experience
    Join me at Ankr!
    3 Open Positions · $60k–$200k/yr
    View Jobs
    Freelancer, Self- Employed
    Freelancer, Self- Employed
    Community Manager
    Phantasma
    Phantasma
    Community Manager 2018 - Present (over 1 year)
    * Answer communities queries, being responsive * Liase between investors and the team * Generate FAQs to respond to team with
    Celer Network
    Celer Network
    Community Manager 2018 - Present (over 1 year)
    * Answer communities queries, being responsive * Liase between investors and the team * Generate FAQs to respond to team with
    Ankr
    Ankr
    Community Manager 2018 - Present (over 1 year)
    * Answer communities queries, being responsive * Liase between investors and the team * Generate FAQs to respond to team with
    Cognida
    Cognida
    Community Manager 2018 - Present (over 1 year)
    * Answer communities queries, being responsive * Liase between investors and the team * Generate FAQs to respond to team with Kirby Ong * Contact Number: 81881064 * Email:... more kirbyongeo@gmail.com
    Fantom
    Fantom
    Community Manager 2018 - Present (over 1 year)
    * Answer communities queries, being responsive * Liase between investors and the team * Generate FAQs to respond to team with
    Freelance Facilitator
    Freelance Facilitator
    Thinkscape Singapore 2012 - Present (over 7 years)
    * Bring groups on interactive and fun learning journeys around Singapore * Facilitate the groups on learning, the individual is his/her own teacher
    Celer Network
    Celer Network
    Community Manager 2018 - 2019 (9 months)
    * Answer communities queries, moderating and engaging the community * Link up investors and team * Liaising between community and the team * Generate FAQs for CMs to have... more coordinated responses with team's approval * Resource introduction
    Gobbler Shop
    Gobbler Shop
    Brand Ambassador 2016 - 2017 (3 months)
    Happy Cart, Office Fulfilment, Warehouse Packing * Detailed packing of goods to deliver to customers * Warehouse experience, picking up and transferring goods * Sending goods... more to various venues in Singapore, setting up Happy Carts and serving customers
    Marina Bay Cruise Centre
    Marina Bay Cruise Centre
    Customer Service 2016 (2 months)
    Mariner of the Seas * Checking passengers in to the ship and dealing with them politely * Checking in detail and making sure they are allowed to go on board
    Google Office Singapore
    Google Office Singapore
    Events Assistant 2016 (2 months)
    The MasterPlan * Assisted staff in understanding how Android Pay works * Kept track of how many people were downloading the app and using it
    Strategic Alliance
    Strategic Alliance
    AIA Alexandra 2016 (2 months)
    Tele-engagement * Calling Human Resources from various companies and determining if they need a corporate health plan * Entering and updating a detailed excel spreadsheet... more and keeping track of appointments and needs of customers
    MW Partners
    MW Partners
    Business Analyst and 2018 (5 months)
    Head of Community 2015 (3 months)
    * Led sourcing and analysing of early projects, engaging in business calls * Managed in-house community managers * Assist with set-up and planning of developer meetups and... more other project based events
    Elementary school kids in Yilan
    Elementary school kids in Yilan
    Employee 2015 (about 1 month)
    Conducted an English camp
    Youth development centre
    Youth development centre
    Employee 2014 (about 1 month)
    Taught English in orphanages Battambang Taught computer classes in Pouk Village in Siem Reap
    Standard Chartered Bank
    Standard Chartered Bank
    FATCA assistant, Wealth Management 2015 (3 months)
    Changi Business Park * Checking of customers' information to verify US Citizenship or Links * Liaising with relationship managers to ensure smooth workflow Kirby Ong * Contact... more Number: 81881064 * Email: kirbyongeo@gmail.com * Activate online trading accounts
    Administrative assistant 2012 (2 months)
    Changi Business Park, GIRO * Liaising with banks on applications approval * In charge of setting up customers' Standing Instructions accounts * Liaising with front liners... more to solve customer issues * Finding out reasons for unmatched transactions and rectifying it
    Nihon Mura
    Nihon Mura
    Waiter 2012 (about 1 month)
    Kallang Leisure Park * Serve guests, meet and exceed their expectations * Take orders, clear tables and maintain cleanliness of restaurant * Answer all enquiries
    Wildlife Reserves Group
    Wildlife Reserves Group
    Retail Assistant 2011 (5 months)
    Zoo * Serve customers, meet and exceed their expectations * Cashiering and transactions, making sure amount tallies * Daily stock taking and replenishing to ensure sufficient... more stocks * House-keeping of the entire store to ensure tidiness and cleanliness
    Las Vegas sands
    Las Vegas sands
    Room Inspector 2010 (about 1 month)
    Marina Bay Sands Banquet Staff Wardrobe Staff Room Inspector * Serve guests, clients with patience and respect * Maintain the uniforms of the thousands of staffs in Marina... more Bay Sands * Checked that rooms are in tip top condition
    Safety Briefer
    Safety Briefer
    Employee 2010 (about 1 month)
    Spooktacular Sentosa - Crowd control
    Marina Bay Sands Ambassador
    Marina Bay Sands Ambassador
    Employee 2010 (about 1 month)
    2010 Kirby Ong * Contact Number: 81881064 * Email: kirbyongeo@gmail.com Martial Combat Singapore
    Robinson & Co.
    Robinson & Co.
    Cashier & Packer 2009 (about 1 month)
    John Little at Expo Sale * Operate POS system and cashiering of items for customers * Packing of goods for customers Kirby Ong * Contact Number: 81881064 * Email: kirbyongeo@gmail.com... more Skill sets Platforms Proficient in Microsoft Office (Word, Excel, PowerPoint) Knowledgeable in application of international online ticketing and reservation systems like OPERA and Amadeus Languages Fluent in English and Chinese, beginner in German Others Class 3, 2B driving license Padi Advanced Open Water Diver Ka
    Christian Outreach to the Handicapped
    Christian Outreach to the Handicapped
    Employee 2009 (about 1 month)
    Founder
     
    Employee
    Christian Outreach to the Handicapped, Robinson & Co., Marina Bay Sands Ambassador, Safety Briefer, Las Vegas sands, Wildlife Reserves Group, Nihon Mura, Standard Chartered Bank, Youth development centre, Elementary school kids in Yilan, MW Partners, Strategic Alliance, Google Office Singapore, Marina Bay Cruise Centre, Gobbler Shop, Celer Network, Freelance Facilitator, Fantom, Cognida, Ankr, Celer Network, Phantasma, Freelancer, Self- Employed
    Investor
     
    Incubator
     
    Advisor
     
    Attorney
     
    Board Member
     
    Mentor
     
    Member
     
    Acquired
     
     
    Education
     
    About
    Achievements

    I graduated in the top 10% of my cohort in university, and taught english to students in third world countries.

    Describe the most impressive thing you've done.
    Skills
    Administrative Assistant AI Customer Service Email English language German Language Human Resources Management Microsoft Microsoft Excel Microsoft Office Microsoft PowerPoint Microsoft Word Packer POS Retail SpriteKit TYPO3 Wealth Management Business Analysis Business Analyst CMS Marketing Management Sourcing
    What I'm Looking For

    Cryptocurrencies and communities are my passion. I love helping to moderate communities and ensuring that communities are engaged with the team and up to date with the latest.

    Describe what you're looking for in a company.
    Locations
    Remote
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