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HR & Operations Associate at Keyhole

Toronto · Full Time

Keyhole's the market leader in hashtag analytics. (Don't believe us? Try a Google search.)

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Job Description

About Keyhole:

Keyhole is #1 company in the world for Hashtag Analytics (not just corporate hubris, try a google search), and we're growing fast, with customers like Google, Amazon and Uber. Our data's also cited frequently by tier-1 news organizations like the Economist, WSJ and TIME.

This has led to substantial growth over the last few years, and we're looking for an HR & Operations Associate to help company executives make critical decisions.

About the Role:

This role will allow the candidate to lead Keyhole in a number of areas, including human resources, operations, and office manager. The candidate should have excellent (and demonstrable) analytical skills.

Human Resources responsibilities include:
* Document a detailed onboarding plan and onboard new employees
* Help teams recruit new candidates, and develop systems to continually improve our process
* Measure and improve employee happiness
* Implement employee policies (PTO, etc.)

Operations responsibilities Include:
* Work with the executive team to document targets for each team, and continuously measure progress against these targets
* Meet regularly with leadership and team members to ensure alignment to objectives/goals
* Activate new customers on internal systems
* Plan company offsites, customer events, and team-building events.

* Strong analytical and problem-solving skills
* Ability to manage multiple priorities and deliverables
* Communicate effectively with all level of the organization in both oral and written form
* 1-2 years of experience

Interested? Apply here and share examples of your experience.

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What We're Building

Track social media conversations and hashtags in real-time.

Data used by tier-1 publications like BBC, Al-Jazeera, and Forbes? Check.

A client list that includes Nike, Samsung, CBS, NBC and Saks Fifth Ave? Check.

Moving fast? Check. But we can always be better, and that's where you come in.

Add testimonials, product launches, and photos that highlight your company

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