HR consultant in diverse industries, applying 20 years of experience to organizational development, operations performance, & team engagement. Work with senior management...more to create HR policies/procedures, construct and manage benefit and 401(k) plans, evaluate and implement HR best practices to support corporate culture. Ensure administrative compliance with state & federal legislation. Work collaboratively with stakeholders & third party vendors to establish clear deliverables/expectations.
Executive Director of HR
2008 - Present (about 8 years)
Leadership development, staffing and talent acquisition, succession planning, employee relations, performance management, employee benefits, for a multi-unit, multi-state,...more international organization. Improved HR administration and service to organization. Implemented new Employee Handbook for US, Canada, and India. Reduced workers’ compensation costs by 25% and maintained lower cost levels for 7 years. Developed HR infrastructure to allow company to scale from 600 to 2300+ in 6 years.
Human Resources/Operations Director
2008 (8 months)
Managed all aspects of recruiting process: setting up interviews, sourcing candidates, extending offers, and interviewing candidates. Coached senior management on handling...more all performance related issues. Managed and coordinated resource utilization (assessed client/business needs versus individual career goals). Administered the firm’s people processes, such as reviews, evaluations, upward feedback, and mentoring.
Created HR infrastructure from scratch. Implemented problem resolution system with standardized approach. Conducted focus groups which resulted in changing company benefits,...more improving compensation for trainers, and ultimately increasing personal training revenue by10%. Implemented Individual Development Plans for all district level management. Managed twice yearly succession planning process which resulted in 100% of management positions being filled internally over the last three years.
Managed recruitment, employee relations, succession planning, policy development/communication, and conducted job analyses for employees in over 150 stores nationwide. Handled...more training for management on handling disciplinary matters, documentation, dispute resolution, interviewing techniques, and conducting performance evaluations. Developed job descriptions for retail positions and conducted wage analyses. Designed procedure manual to create consistency and provide new employees a road map.
Recruited/trained 500+ employees for store openings in Southern California and Hawaii. Developed/delivered comprehensive training for West Coast Barneys New York locations....more Handled all employee relations, sexual harassment issues and difficult terminations for BH location as well as other West Coast stores. Conducted sexual harassment training regularly, decreasing charges/investigations 20%. Won all unemployment hearings, resulting in 0% increase in unemployment insurance tax year over year.
- Lead HR team through successful 2010 initial public offering
- Established systems and enabled company to reach Sarbanes-Oxley compliance in HR dept.
- Managed HR process for four acquisitions and three divestitures
- Re-organized HR team to successfully support dynamic domestic and international growth in
short period of time
- Mainitained 0 - 5% increase in health benefits and workers compensation year over year during
a period of astronomical increases (0 - 5% was well under market)
- Conducted a comprehensive FLSA audit of all positions and suggested corrective action
leading to organizational status correction and overtime payments to ensure no claims were
brought before the Labor Board.