Copywriting, direct mail, technical writing, press releases, social media, digital marketing, acquisition and retention campaigns in various industries including casino gaming,...more hospitality, food & beverage, healthcare, non-profit and nightlife.
Managed day-to-day operations for social media for 10 Las Vegas casinos. Won the Chairman's Award for Guest Service, as well as the AGA Gaming Voice award and four Romero...more awards for excellence in social media and casino marketing. Copywriter, relationship marketing, customer service, content marketing.
Open Road Publishing
1994 - 2008 (almost 14 years)
Author, multi-edition general interest travel guides: "Disney World & Orlando Theme Parks," "Disney World with Kids" and "Open Road's Best of Las Vegas"
Technology should get us closer to what we're passionate about. I obsess about how casinos can use technology to better serve their customers and increase revenue, improve satisfaction and modernize marketing.