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Digital Product Manager at Jakt

New York City · Full Time

Jakt is a growing digital innovation studio in NYC. We partner with companies of all sizes, from startups to enterprises, to create bespoke digital products that solve problems. We're on a mission to positively impact the lives of 100 million people by 2027 with solutions we've created.

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Job Description

As Product Manager, you are collaborative and decisive with strong communication and interpersonal abilities. You will help our partners (clients) achieve business goals through the digital solutions we create for them.

Maintain average partner net promoter score of 8 or higher for projects you are managing.
Complete project milestones within 20% margin of estimated budget time and scope.
Across projects you manage, maintain an average score of 80% for project success metric, which is based on the type of project and determined by the partner’s goals.
Identified and successfully implemented opportunities outside the original scope of work resulting in an increase in partner engagement.
Maintain an average of 4 (out of 5) Team Satisfaction Score.
Active and innovative contribution to the internal product management process. Contribute to improvements in the internal product management process.
Learn one new process technique or core competency.

Ability to cohesively manage and understand how design, technology and business work together when creating a product.
Strong business strategy thinking.
Strong design thinking (UI/UX) and design frameworks.
Strong technical understanding of how products are built.
Cultivate partner relationships and align with partner goals to continuously evaluate new opportunities to provide value.
Capable of defining and managing product roadmaps while weighing time/budget constraints along with creative problem solving given these constraints.
Excellent leadership and communication skills exemplifying the ability to collaborate with designers, developers, and business stakeholders while maintaining transparency and setting clear expectations.
Comfortable managing remote team members across multiple time zones.
Ability to run product design sprints, conduct user testing, and evaluate market competition to determine product-market fit.
Data-driven product refinement; you understand how to set and use metrics. Bonus if you have experience with Google Analytics and Mixpanel.
Excellent analytical problem solving and decision-making skills.
Experience with waterfall, and agile methodologies (Scrum & Kanban).
Track record of leading and delivering large and complex products and services.
Familiarity with JIRA, GitHub, and other project management and communication tools.

When you say you will do something, you do it.
You have empathy in everything you do. Whether it’s empathy for your users that you are creating a product for, empathy for our partners when you are helping them build their business, or empathy for your teammates.
You creatively solve problems. This includes both problems that we are hired to solve or in general when problems arise.
You are constantly looking to innovate on processes.
You say what you mean and what you are thinking.
You take responsibility, for any action or inaction.
You are always looking to make others successful, both our partners and your teammates.

Competitive pay and benefits.
A fun, lively, friendly environment.
Access to the NYC startup, VC, and creative scene.
The opportunity to help build an amazing culture and company.

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