Instacart

Director, Design at Instacart

San Francisco · Full Time
Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website and apps to order their favorite products from local stores and we connect them with shoppers who hand pick the items and deliver straight to their door. Read More
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Job Description

Every few years, a company appears that transforms an industry. Instacart has the chance to be one of those companies, and you could be one of the early people that shape Instacart and help us change the way people shop.

In a few short years we've launched same-day delivery in more than 100 major US markets, provided flexible work to tens of thousands of Personal Shoppers on our platform, and have sold and delivered more than $1B in grocery products.

Every day our Design team solves incredibly hard problems to create an experience for our customer that is absolutely magical. Design for us doesn’t stop at our apps and website. It continues into the physical world. Instacart is welcomed into shops and homes all over the country, and you’ll be responsible for crafting that experience. Join us!

What You’ll Be Doing
-Leading Instacart’s design direction, strategy, team, and vision
-Collaborating with other teams (engineering, product, marketing, etc.) and playing a key leadership role in crafting strategy and execution of our user interface design, user experience, visual design, and overall product strategy and processes
-Managing, mentoring and continuing to build a talented team of designers, ensuring the team works and grows in an open, cohesive way with other functions
-Setting, maintaining and clearly communicating design priorities, deadlines and processes
-Leading and contributing design concepts across all media (online/digital, print, offline/event) and delivering high quality, multi-platform designs in line with business goals

What You Should Already Have
-Strong product design background working on amazing products
-Track record of success building design teams, systems and processes
-Experience balancing creative and analytical design goals
-A sixth sense for visual taste that will move Instacart in the right direction
-An awareness of the strengths, weaknesses and constraints of popular technologies and mediums
-Ability to thrive and effectively communicate in a fast-paced, constantly changing environment
-A passion for building things -- period

What We’ll Set You Up With
-Talented and collaborative coworkers who will both push and support you
-Market competitive salary and equity
-Medical, dental, vision benefits and 401(k) retirement plan
-Take what you need vacation (and we really mean it)
-16 weeks maternity leave / 8 weeks paternity leave so you can truly bond with your child
-Complimentary Instacart Express membership — so you can use our product without paying a delivery fee

Apply Now

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What We're Building

Instacart helps people cross grocery shopping off their to-do lists with just a few clicks. Customers use the Instacart website and apps to order their favorite products from local stores and we connect them with shoppers who hand pick the items and deliver straight to their door.

Founded in San Francisco in 2012, Instacart has quickly scaled to over 200 cities and partnered with 180 retailers across North America, including popular national chains like Albertsons, Kroger & Costco as well as local, regional grocers like Publix, Wegmans, Schnucks & H-E-B.

We combine a personal touch with cutting-edge technology to offer customers a simple solution to save time and eat fresh food from the most trusted grocery brands.

Our small engineering & product team focuses on hiring amazing people who seek high autonomy and ownership. Join us to help deliver the future of food to millions of people!

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