Are you passionate about digital marketing, startup life, and learning a sh** ton?
We're hiring our first Customer Experience manager at Hive - is that you?
You will be responsible for keeping regular contact with key customers, ensuring that they're getting the most out of Hive, and selling them our newest features.
You'll get to interface with the world's best digital marketing teams everyday, rapidly build an extremely valuable network, and work side by side with a fast growing startup.
We'd prefer if you:
- have interest and experience in digital marketing and social media
- are a "people-person"
- want to learn on the job
We'd be extra happy if you:
- have customer support, and/or sales experience
- are great at writing content
- are bilingual
Interested, but don't see yourself having a career in Customer Experience?
- Apply anyways! Hive is a small team and growing quickly - you'll be doing some aggressive learning on the job and choose how your role develops over time.
Interested, but not sure you're qualified?
- Apply anyways! We're looking for people who want to punch above their weight.
Hive uses their knowledge of exactly who's engaging with a brand online to tell them the real value of their campaigns and how to personalize their marketing.
Hive's CRM adds color to a brands customer and lead data - telling them who those people are online and what the next touch point should be.
Hive's analytics tools identify the people engaging with a brand across their digital properties, which are potential customers, and how to reach them again.
Hive's data collection tools help brands covert online interest into leads that they can push down the funnel.