The Digital Handyman
Hero, Inc. connects domestic tech problems with local people capable of solving them.
Hero screens and aggregates a talent pool of qualified experts in consumer electronics, home media and computing, We then leverage latent capacity in real time to service on-demand technical needs within communities and markets as they arise.
Using our location-aware mobile app, our customers instantly deploy a local Hero to the door of their business or home office. The user indicates the general nature of their issue from three major buckets: Setup / Troubleshoot / Optimize.
Our approach to each engagement is first to identify, diagnose, prescribe and if possible, resolve. The resulting cashless transaction is calculated as a function of time spent on site.