A help desk for teams that insist on a delightful customer experience
Founder @Help Scout
Co-founder of @Help Scout
Co-founder and CTO of @Help Scout where we build software that makes people smile.
Investor, Entrepreneur, Advisor. @Yale MB&B & MIT @Sloan MBA.
COO TrueLens. Former MD CommonAngels micro-cap funds. Invested 35 startups over 8 years
Fab, @Klout, Kohort, @JIBE, @Rapportive, @Crimson Hexagon
The #1 startup accelerator in the world
VP Engineering at Tapjoy by way of Co-Founder and CTO of @Viximo. Veteran of a half dozen startups, five of which had exit event. Advisor, Mentor, Connector.
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