Gorgias

Jobs at Gorgias

A customer support helpdesk specially designed for Shopify stores

At Gorgias, we’re automating customer support for e-commerce brands like Timbuk2, Fjallraven and Adoreme. Read More
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What We're Building

Gorgias is a helpdesk which aggregates all customer communication from email, facebook or chat. Our 3rd party software (Shopify, Stripe, etc..) show all the customer data in one place and automate responses.

We’re using machine-learning to automatically group requests, suggest the right responses and show only the relevant information for the customer support agent to take swift action on repetitive tasks.

All of this packaged with a simple UI that support agents love (150+ five-star reviews https://apps.shopify.com/helpdesk).

Our office in San Francisco, 52 Washburn, come say hi!
Started Gorgias because I believe that the world deserves better customer support tools. Millions are wasted on repetitive stuff that provide very little value, while important stuff is not handled. We're going to fix this!
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Jobs at Gorgias

Gorgias Team

Romain Lapeyre
CEO of Gorgias. Business & Product development background in 2 SaaS startups. MBA @HECParis
Alex Plugaru
CTO and cofounder @Gorgias. Full stackoverflow engineer.
Martin Latrille
Full-stack Developer @Gorgias
Sonia Moatti
ESSEC Business School - Enrolled in Master's Degree. Previous experience: VC analyst at SmartAngels, Business Developer Intern at Kitchen Trotter.
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Gorgias Investors

Alex Iskold
Managing Director, Techstars in NYC. 2x founder, now invest in amazing founders at Techstars. I blog a lot about startups and VC ==> http://alexiskold.net
Jason M. Lemkin
Managing Director at $70m SaaStr Fund. Co-Founder/ CEO of EchoSign. VP, Web Biz Svcs at Adobe. SaaS enthusiast behind SaaStr.com. Also built nanobatteries.
KJ Singh
Director at Techstars NYC, recovering strategy consultant, former investment banker and entrepreneur at heart.
Sunil Dhaliwal
Early-stage investor. Internet Infrastructure and Enterprise IT. Founder of @Amplify Partners. Previously GP @Battery Ventures. @Georgetown University alum.
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