Key Accounts and Customer Success Manager at GoComet

Mumbai · Full Time
GoComet is World’s leading online platform that enables importers and exporters to extract lowest international freight cost for every shipment, thus reducing logistics cost drastically. Backed by machine learning and deep algorithms, the platform aids in saving upto 15% of the logistics cost through “Compounded Negotiations” and “Net Landed Rate based comparison”, with minimal human efforts. Read More
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Job Description

Customer-focused, outcome driven, detail oriented... that's you in a nutshell.

We are hiring an Customer Success Evangelist cum Key Accounts Manager. You will be responsible for the flawless and speedy implementation of GoComet in assigned Clients. This includes coordinating with various stakeholders involved in International Logistics such as Client's Logistics team, Freight Forwarders, Custom Agents etc. .
Achieving high penetration of acquired relationships in your assigned Client list and ensuring rapid adoption of platform would be your key success measures.

About You:
- Recent grad/post grad with 0-4 years experience (Freshers are also welcome if you fit the role)
- Desire to help customers in all conditions
- Thrives in a fast pace environment
- Problem solving skills to navigate complicated issues
- Comfortable with running product demos.
- Critical thinker who can propose solutions to Clients in accordance with the GoComet platform.
- Ability to engage with C level executives and decision drivers in assigned Clients

Must haves:
- Self-driven and motivated to achieve success
- An effective team player
- Able to work with little supervision
- Detail oriented and a slight perfectionist
- Strong communication skills

Bonus Points:
- Marketing Skills
- Knowledge of the Logistics Industry
- Experience in a Start Up Environment
- Experience in Customer Success or Key Accounts

What You Get:
- Hands on experience at a well funded and fast growing company
- Work side by side with founders and get as much responsibility as you can take. You are the limit!
- Huge scope for career growth in sales & business roles as venture expands globally

Come join us as a young leader and let’s build a large global business together.

Apply Now

What We're Building

GoComet's Logistics Resource Management (LRM) is an enterprise SaaS product, which is currently used by large manufacturing conglomerates and combines the power of data science with progressive machine intelligence to drive sharp reverse auctions bringing out best possible end to end freight rates for each export shipment.

GoComet Freight Index is used by leading players in the industry to check rate benchmarks.

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GoComet Team

Ayush Lodhi
Founder @GoComet • Founder @Plat • Studied at @Indian Institute of Technology - Delhi
Gautam Prem Jain
Co Founder Comet Co Founder Plat (Acquired by Housing.com) B.Tech. @Indian Institute of Technology - Delhi
Chitransh Sahai
Co Founder of Comet Co Founder of Plat (Acquired by Housing.com), B.Tech from IIT Delhi,
Sarthak Agarwal
2x startups | 7 years’ experience in entrepreneurship | B2B & B2C | Core skills: Sales, Marketing, Strategy and Management
See More

GoComet Investors

Anand Lunia
Founder IndiaQuotient, Angel Investor. Believes entrepreneur is the king. Not the VC
Alok Mittal
Co-founder - Indifi. Active Angel Investor. Co-founder - Indian Angel Network. Ran Canaan Partners India for 9 yrs, co-founded JobsAhead (sold to Monster.com).
Rajul Garg
I manage a venture capital fund - Leo Capital, investing in early stage technology companies. Earlier, angel investments into Shuttl (Sequoia, Lightspeed funded), PeopleStrong (acquired), Healthkart (Sequoia funded), Meesho (Saif Partners funded) ++