The US consumer and SMB tech support market is projected to hit $30B by 2015. Geekatoo has about 4,500 local providers tackling computer repair, networking, virus removal, home theater installation, web design, photo, video, and more.
Clients purchase a SKU, with verified providers claiming a job based on expertise needed and compensation. We scores our geeks based on job history, skill tests, and certifications. Geekatoo saves customers up to 75% compared to Geek Squad.
A consumer-focused tech support platform that can follow an entire tech support transaction from request, to offer optimization, coordination, and payment. Our marketplace is self-corrective, with reputation-incentives for providers to deliver high quality service.
Customers primarily use Geekatoo through our fixed-priced offerings, which undercut the prices of leading tech support providers. Jobs requiring more custom attention can go to bidding.
Corporate Partner at Wilson Sonsini Goodrich & Rosati
Geek Squad currently charges $299 for onsite virus removal and other computer related issues. Geekatoo can offer customers the same service for $129. Geek Squad repeatedly sends devices and computers to their central processing facility in Kentucky, preventing a speedy resolution to many problems. This is a sore contention for many consumers seeking help from Geek Squad.