On demand Customer support software for multi-channel and social Customer Support
Freshdesk is one of the fastest growing SaaS customer support solutions in the world today, with businesses right from the hottest garage startups, all the way to some of the biggest enterprises relying on it to deliver exceptional support to their customers.
Packed with powerful capabilities and an obsessive focus on an intuitive interface, Freshdesk has been able to exponentially grow revenues, customers and the love for refreshing software. Freshdesk introduced the first social helpdesk with Twitter and Facebook support, and pioneered an easy way to motivate and align support representatives by integrating game mechanics into customer support. Freshdesk continues to make a dent in the way businesses perceive their customers and their support experience by rolling out smart innovations.