I lead UX design at Airfox, a fintech company providing financial services to the underbanked market in Brazil via banQi, a mobile digital bank. I help disseminate user data...more to the product team; design new features for two product squads; manage usability testing processes; and grow and manage the design team. I work closely with stakeholders from CX, marketing, product, and engineering to create great experiences for our users that break the mold of the usual fintech offerings.
Still Life Studio
2018 - 2019 (7 months)
I manage and execute the full UX stack for Click, a video-messaging app for business. My responsibilities include owning user research processes, generating user flows and...more stories, creating wireframes and prototypes for user testing, and contributing design and copy to marketing materials. I conducted over 60 user interviews and operationalized my findings toward new iterations of our product concept, culminating in our launch in November.
Mission Measurement is an impact-consulting firm focusing on outcomes in the social sector. As a research analyst, I refined analytic tools for measuring social change, which...more were implemented by both nonprofits and philanthropic organizations. I also contributed to cases for private-sector clients seeking to adopt telemedicine technology for improving population health and well-being.
Edited content for Daedalus (a quarterly academic journal) and other Academy publications, including policy-research reports, at all phases of the production cycle Liaised...more with contributors and other external stakeholders, managing timelines for multiple pieces
UX Designer, Sketch App, Invision App, Balsamiq · Click allows users to create delightful, manageably sized video messages and share them anywhere.
I'm the design lead at Airfox, a Boston-based startup working on financial inclusion for underbanked users in emerging markets. I led a UX/IA redesign of their app for the Brazilian market, transitioning it from a digital bank to digital wallet. I've also helped build the user research and product analytics pipelines at Airfox.
Other exciting research work I've done includes my master's thesis at Harvard, for which I organized, planned, and executed a two-year research project on economic protest and state repression in Russia. This project included two months of ethnographic fieldwork with Russian truck drivers in Moscow.