• Design and Execute UX Research Methodologies, including Heuristic Analysis, Market Research, User Interviews for clients such as B-wom and Plain Sight. • Build UX Deliverables...more such as Personas, Journey Maps, and User Flows. • Design and conduct usability testing on mid to high fidelity prototypes
Manage inbound/outbound shipments for the US & UK warehouse. File claims for lost or damaged shipments ($238K recovered in 2017-2018). Coordinate insured shipments...more for Fine Jewelry and Marketing (TA, TIB) Resolve inventory exceptions for Transfer Orders at 3PL Warehouse. Troubleshoot with carriers and vendors regarding shipping exceptions.
2014 - 2016 (about 2 years)
Manage correspondence on behalf of the Gallery director. Build and send e-marketing materials for exhibitions. File consignment agreement, invoices, and sales reports. Coordinate...more shipments for between galleries, institutions, & clients.
With a background in fine art and supply chain, I design creative and logical solutions iterating from research to prototyping. I work to develop and improve processes by clarifying ambiguity and increasing efficiency.