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Account Manager - Mumbai at eKincare

Mumbai · Full Time
If you enjoy the challenges of working at a start-up and passionate about building simple solutions for complex problems then keep reading. Read More
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Job Description

If you enjoy the challenges of working at a fast paced start-up and passionate about meeting new people and building strong relations then keep reading.
eKincare is India’s most advanced health benefits platform trusted by several Fortune 500 companies. eKincare’s patent-pending integrated healthcare solution is helping companies to be more strategic and efficient in their employee benefits spend. Recognised among the “100 most innovative digital healthcare companies in the world” by the journal of mHealth, we are leveraging technology and data science to optimize payer’s healthcare spend.

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If you're an energetic, street smart, creative, hungry "crushing it" kind of professional and are interested in truly making a difference in Indian healthcare then apply now! Before it's too late!
** Added bonus if you have experience working in a healthcare industry!

What you would be doing?

-Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
-Acquire a thorough understanding of key customer needs and requirements
-Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
-Ensure the correct products and services are delivered to customers in a timely manner
-Serve as the link of communication between key customers and internal teams
-Resolve any issues and problems faced by customers and deal with complaints to maintain trust
-Play an integral part in generating new sales that will turn into long-lasting relationships
-Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

What You Need For This Position

-Proven experience as key account manager
-Experience in sales and providing solutions based on customer needs
-Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
-Excellent organizational skills
-Ability in problem-solving and negotiation

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What We're Building

India's first personalised health assistant | Leveraging tech + data + AI

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eKincare Team

Kiran Kalakuntla
Founder@eKincare • 10+ years of building and launching products across various geographies. Worked at @att , @Alltel • Studied at @Duke University
Srikanth Samudrala
CTO @eKincare IIT Madras graduate. Product Development. Web/Mobile Applications.
Navneet Jain
Almost 7 years of professional experience in Marketing and Business Development.
Visishta Karasani
eKincare | MySmartPrice | BITS Pilani
Shiva Kumar Thallapalli
UI & UX Designer • Illustrator • Photographer
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