Ctzen provides a platform for governments to efficiently collect and process information provided by the community. Citizens’ reports including pictures and Global Positioning System data are received live and handled directly, decreasing emergency response times while optimizing the use of resources. We maximize the use Geographic Information Systems as an intelligence engine for governments. We add real time location and problem data provided by citizens onto maps allowing governments to make the most informed, data driven decisions. Our Artificial Intelligence algorithms analyze all incidents occurring in the area in real-time. The platform uses the data provided to guide the public official on what course of action to take and when, maximizing the positive impact. We use data such as pictures, video, citizen information, location and severity of incidents to decide the appropriate form of action.