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Creative Market

Product Manager, Marketplace Growth at Creative Market

San Francisco, Remote · Full Time

Help independent creators make a living doing what they love! Every year, millions of customers use Creative Market to bring their creative projects to life with ready-to-use design content from independent creators around the world. Join the team to help us build the world's marketplace for design, and your work will impact millions every month.

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Job Description

Summary
As the Product Manager of Marketplace Growth on our Product Team, you will be responsible for leading key strategic growth efforts within a focused, cross-functional, data-driven unit at Creative Market. You will work on the entire product lifecycle, collaborating with a team of engineers, designers, researchers, and analysts in quick iterative experiment cycles aimed at increasing our MoM growth rate and learnings about our users, product, and product based channels. Your efforts will directly help creators around the world turn their passion into opportunity.

Our Mission
As the Product Manager of Growth, you are the embodiment of the purpose of this team’s mission, and this purpose should be reflected in all aspects of your work. Our mission:

To become experts of our product, shops, affiliates, and customers. This expertise will ensure that we act on the most significant problems and opportunities, ultimately impacting how many people are buying and selling on Creative Market to the highest degree.

Our Principles
Drive Long-Term Impact
Focus
Bias Toward Action
Measure Everything
Continually Improve
Respect Thy User

Desired Personal Attributes
* Strong sense of purpose
* Desire to collaborate, listen, and receive feedback
* High integrity
* Excellent communication skills
* Obsessive attention to detail
* Competitive mentality, while maintaining the utmost respect for people
* Intellectually curious
* Objective
* Lack of ego: you put the best interests of the company and the team above your own.

Areas You Will Own
* You will own all growth initiatives for our Marketplace consumer business
* Work cross-functionally with designers, developers, researchers, and analysts to build impactful, metric-driven solutions and tests that accelerate Creative Market’s growth rate and improve customer acquisition, retention, revenue, and profit per customer.  
* Work with the VP of Growth and Marketing to shape and prioritize the Growth Team’s roadmap based on quarterly themes and objectives.
* Work with analysts and user researchers to define product metrics; analyze testing results to extract key insights and learnings; and manage user research projects to learn more about our shops, users, and affiliates.
* Develop detailed and comprehensive product requirement scopes alongside designers and developers that enable them to function as efficiently as possible, while concurrently working with and managing feedback from multiple stakeholders across multiple teams.
* Help executive leadership understand opportunities and risks to inform decision-making.
* Be a purveyor of the Growth Team’s mission, process, standards, and hypothesis-driven approach. Proactively upkeep and advance our learning-driven approach across the Growth Team and the greater company.
* Work with all stakeholders to set, manage, and exceed deadlines.

Skills Required
* You are relentlessly focused on long-term success and driving measurable results toward goals. You’re able to continually and ruthlessly prioritize projects and next steps by the greatest potential impact, risk, and resources required and push those projects forward in the face of obstacles.
* You have 2+ years’ experience managing analysts, designers, and developers, leading complex user and metrics-inspired projects. You know how to deploy these people efficiently to have the biggest impact on set goals.
* You have a well-rounded knowledge of growth, acquisition, conversion optimization, and retention. You have a passion for continuing to expand your knowledge around these areas.
* You have an analytical mind, are very comfortable with large quantities of data, know what to look for, and have the ability to spot trends others might miss. You know how to use data to derive insights that increase growth and learnings. You weave qualitative and quantitative data analysis together to identify and solve complex problems.
* You are a systematic thinker, understanding how all the components of the marketplace will fit together and how new projects will impact the larger system.
* You possess exceptional communication skills and articulate your decisions clearly, explaining what problems they solve and why.
* You are hypothesis-driven. Everything you and your team work on has a compelling and articulate answer to “Why?” before anything else.
* You have a solid understanding of UI/UX design. You should be able to think deeply about product design decisions and spot weaknesses in the work presented to you. You can effectively work with the right people to address and eliminate those weaknesses. You have excellent user-centric design and product sense and a passion for using data to improve user experiences.
* You have a high bar for product, process, and people that borders on perfectionism, and you hold the entire team to this same standard while delivering projects on time.
* You are incredibly detail-oriented, process-driven, and organized—personally and within the team—but ca...

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What We're Building

Creative Market is building the world’s marketplace for design, to help everyone bring their creative projects to life. We've quickly grown to 26k+ independent creators selling 2 million+ pre-made digital assets (like fonts, graphics, photos and more) to a community of 4.5 million+ members, helping them complete creative projects ranging from custom wedding invitations to national marketing campaigns.

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Other Jobs at Creative Market

Creative Market Team

Aaron Epstein
Co-Founder, @Creative Market. Visiting Partner, @Y Combinator. Co-Founded @COLOURlovers, @ColorSchemer. @University of Maryland, College Park biz school alum.
Laura Busche
Brand strategist with a passion for design. M.A. in Design Management. PhD (c) in Consumer Psychology. Summa Cum Laude in Business (International Marketing). 
Gaby Izarra
With an eclectic background in media and marketing, I have a knack for creating strategies that get a company from point A to point B.
Paul Ghio
I'm a creatively driven, analytically minded, student of marketing and growth. Currently VP of Growth & Marketing at Creative Market.
Racheal Larimer
Office manager at Creative Market with experience in recruiting, ops, project management, and generally being an awesome person.
Gerren Lamson
Chief Design Officer at Creative Market. Leads product design, brand design, and UX research efforts.
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