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Ticketing Operations Manager

₹0 – ₹1,000
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Handle all aspects of ticketing operations
Develop ticketing pricing, allocation and sales strategy
Establish a robust project management framework to plan, manage and execute the entire ticketing program
Ensure all risks, dependencies are identified and managed
Develop functional strategies, policies, and budgets
Interface with the client to ensure full coordination and communication around all ticketing and related operations, facilitate meetings with clients and other stakeholders
Help streamline client operations to ensure efficient ticketing operations
Provide inputs for technology customization, sales channel and distribution strategy development, ticketing production
Manage the entire ticketing team and work within each sales area
Develop detailed analysis of sales trends and provide regular reports to the client
Run project war rooms
Ensure smooth operations of all sales areas – all interactive channels and box office
Ensure full revenue reconciliation
Lead and conduct sales efforts
Interface with ongoing partners on all operational areas
Lead all office related vendor analysis and negotiations
Regularly develop analysis and key trends
Interface with new clients and determine requirements for all (i.e. going live) related activities
Provide execution, analysis and negotiations support in all other functional areas
Develop processes as and when required associated with new product offerings
Ensure full quality control and continue to update quality processes for ongoing and new activities
Develop and manage internal and external communications and presentations
Assist with budgeting and planning


Bachelor’s degree (MBA preferred)
Similar prior work experience
Structured and efficient
Willing to travel within and outside India
Adept at handling multiple tasks
Willing to do whatever it takes to execute successfully
Excellent in Microsoft Excel
Strong communications
Strong sales skills