German Speaking Customer Service Specialist (m/f/x)

Zizoo is the leading global boat rental platform. We’re on a mission to digitalise and transform the boat rental industry, which is 10 years behind any other travel sector. We are building a global digital booking platform and website connecting suppliers to travelers worldwide, similar to “Booking.com for Boats”.

We are the next big thing in travel!

We’re looking for a confident Customer Service Specialist that enjoys teamwork with a get-things-done attitude and a passion for making clients happy.

Responsibilities:

- Act as our customers primary point of contact
- Be a part of an unbelievably motivated team that enjoys teamwork, and delivering the best guidance to our customers
- Develop rapport with our customers in all interactions; offer solutions - not excuses
- Assist our clients by turning their boat holiday dreams into a reality
- Channel feedback from your customers back to the product team to influence our product development
- Proactively improve processes for you and your team

Your profile:

- You are customer obsessed and find pride and joy in your work
- Expert in delivering effective solutions
- Engaging and personable; capable of bringing out the positive in any situation
- You are self-confident, self-determined and extremely proactive
- You are positive and team-oriented
- Fluent English and German speaking and writing

What we offer:

- Supportive training and a chance to grow and develop within the company
- An opportunity to work in one of Europe's trending startups
- Team building events and a sailing holiday for the whole team
- And, of course, boat holiday discounts!