Avatar for Zipdrug

Powering the Pharmacy of the Future

Bilingual Enrollment Specialist

$50k – $65k • No equity
Apply now
ROLE SUMMARY

Be the driving force in helping our patients maximize value from their healthcare plans while helping them enhance their pharmacy experience through the Zipdrug platform.

ESSENTIAL JOB RESPONSIBILITIES
- Ensure successful onboarding of new patients and managing their experience after onboarding
- Building and maintaining mutual beneficial relationships with particular segments of patients.
- Demonstrates the functions and utility of Zipdrug services to patients based on their needs.
- Ensures patient satisfaction through ongoing communication and relationship management and resolves any issues that may arise post-enrollment.
- Educate patients on the options that are available to them in regards to their pharmacy care, but potentially other services as well
- Serve as a point of contact for all patient support matters (inbound and outbound).
- Troubleshoot issues with pharmacy account management and activation team.

EDUCATION, EXPERIENCE AND CERTIFICATION
- A minimum of a Bachelors’ Degree
- 0-2 years sales experience
-Bilingual Spanish/English
- Able to use sales skills and consistently meet and exceed sales expectations
- Experienced in the use of protected health information (PHI) to comply with HIPAA rules

REQUIRED SKILLS AND ABILITIES
- Excellent verbal communication skills
- Strong active listening abilities
- Organizational skills
- Self-directed/motivated individual contributor
- Demonstrate ability to learn complex processes quickly and thoroughly
- Ability to process and handle confidential information with discretion due to HIPAA laws

WHAT YOU’LL GET
- A competitive compensation package with a lucrative monthly commission structure
- Casual dress code
- Lunch and learns from the co-founders and leaders of the company
- Happy hours, group workouts, free meditation
- Complimentary Citibike membership
- Healthcare, dental, vision benefits
- Life & ADND insurance and FSA account
- Pre-taxed commuter benefits
- Unlimited snacks & beverages
- State of the art facility in Jersey City with waterfront views

We are an equal opportunity/affirmative action employer and value diversity and inclusion. We do not discriminate on the basis of race, color, religion, national origin, genetics, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

In compliance with the ADA Amendments Act, if you have a disability and would like to request an accommodation in order to apply for this position, please advise.

More jobs at Zipdrug

View all jobs

Senior Software Engineer

Apply now

UX/UI Designer Consultant

Apply now