Avatar for Zframe Works Engineering

cloud-based Business Management Software

Customer Service Officer

$9k – $10k
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Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, email or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems
Tasks include but not limited to:
(a) answering user inquiries regarding software or hardware operation to resolve problems;
(b) observing system functioning to verify correct operations and detect errors;
(c) to provide software training onsite/offsite to users;
(d) maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities;
(e) emulating or reproducing technical problems encountered by users;
(f) consulting user guides, technical manuals and other documents to research and implement solutions;
(g) assisting applications programmers to develop and test software products and services.

Zframe Works Engineering at a glance

cloud-based Business Management Software

Zframe Works Engineering focuses on E-Commerce Platforms and Software. Their company has offices in Malaysia. They have a small team that's between 11-50 employees.

You can view their website at http://www.wessconnect.com/

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