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CLOUD OMNICHANNEL CONTACT CENTER SOFTWARE

CLOUD OMNICHANNEL CONTACT CENTER SOFTWARE

Whether we are a contact center inside a company or a contact center that provides services to customers for other companies that outsource their customer care, being multichannel is a necessity nowadays. Give a step forward with Zent.io -No upfront investment -No software/hardware required -Designed for outsourcers -Multichannel Administration -Multichannel Workplace -Dashboards and Reports -Multichannel Ticket/Case Management -Smart customer management -Team management -Shift planning -Outsourcing features -Service management -Collaborative tools -Remote agents