Avatar for Zello

Half social radio for live conversations, half slack for desk-less workers

Revenue Operations Junior Associate

$40k – $60k • 0.02% – 0.05%
Apply now
About Zello
With over 130M users, Zello is the most popular push-to-talk app in the world, recently reaching #1 overall in the AppStore and Google Play. Created by a small team in Austin, TX, Zello was a key communication tool for search and rescue efforts during hurricanes Harvey and Irma in 2017, and Florence in 2018. Thousands of companies including Honda, W Hotels, Cisco, Hubspot and IKEA use our business-focused ZelloWork product every day.

Compensation includes equity and above market base and target. Industry-leading benefits with 100% paid health insurance, generous computing hardware allowance, health club benefits, unlimited vacation, and many more.


Your goals
Help the key revenue departments of the company accomplish their goals by ensuring smooth operations behind the scenes through the customer journey.


What you’ll do
Ensure that leads, accounts, and activities like calls or meetings are documented in the CRM properly so we can learn from our data
Help cross-functional alignment between marketing, sales, and customer success by staying on top of their activities, metrics, and needs
Shepherd processes development to provide seamless experiences to customers, as well as Zello marketing, sales and CS team members
Assist with technology selection, implementation, administration, and training of key stakeholders of the various technology platforms
Document processes, and manage the process of revising them when needed
Be a steward of our data so that our analysts can do their job without having to spend hours cleaning data


What you bring
You've been in a marketing or sales ops role before
You are familiar with the principles of data management and automation
You know your way around offline (Excel) and online (Hubspot, Salesforce, etc) technologies
Your thinking is structured, critical, and data-driven
You are an effective and empathic communicator
Bonus points
You have experience as a salesforce admin
You're comfortable writing SQL queries
You've worked at a SaaS startup before

Meet your team

People you would work with in this role

Raphael Varieras

Avatar for Raphael Varieras
Via
@Zello Director of Ops • Formerly with @Fieldwire • Studied at @Stanford University, @Ecole Polytechnique, MBA at @Wharton School

100% paid health plans

401k with match

Generous Equity Grants

Unlimited Time Off

Gym Membership Reimbursement

+2 more

More jobs at Zello

View all jobs

Senior Product Designer

Apply now

Senior Backend Engineer

Apply now

Senior Front End Engineer

Apply now

Demand Generation Marketing Manager

Apply now