Emotional Support System
Lead Account Manager
“Are you someone who takes their work a little too seriously; Someone who does what they do so well that they pass right through professional and cross over into obsessive.” You get things done! You're a problem-solver and love challenges. You don't take 'no' for an answer. You are someone passionate about making a difference in the lives of many and making this world a better place. If yes, we are looking for you!
We are looking for an enthusiastic Lead Account Manager who will be responsible for managing YourDOST B2B Clientele.
In this role, you will be responsible for:
- Formulating strategy for servicing various categories of institutions (corporates, colleges, hospitals, government etc.)
- Maintaining relationships and increasing engagement among YourDOST B2B Clientele
- Reporting the performance to all stakeholders with appropriate dashboards and tools for management.
- Designing and executing campaigns to spread awareness about emotional well-being
- Owning up the B2B accounts and making sure client has a delightful experience
- Providing overall support to the clients by ensuring that all queries & concerns however they come in (phone, e-mail) are addressed quickly & efficiently.
- Traveling and meeting the clients to understand the problems they are trying to solve and building solutions accordingly
You will ideally have this background::
- Graduate/Post Graduate from one of the premiere institutes like IITs,IIMs, BITs etc
- Excellent written and verbal communication skills(English)
- Experience in organising events
- Prior Account Management Experience of 2-6 years in one of the following areas: *Managing preventive healthcare packages for corporates (eg. Max Healthcare, Apollo etc.) *Managing Counselling/ Mental wellness services (eg. 1-to-1 help, other EAP service providers in India)
- Ability to be able to speak other languages like Telugu, Tamil, Kannada, Hindi is a plus
- Should genuinely care about emotional well-being space
This role is for someone who is creative but also very organized such that he/she can setup and optimize processes, do extensive follow ups and measure impact. If you think you are that someone, we can’t wait to have a conversation with you at the earliest.