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Cognitive Engagement Cloud for Enterprises

Technical Writer

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Yellow Messenger is Asia's largest Conversational AI platform for enterprises. Yellow Messenger was founded in 2015 with more than 100+ customers and 250 Employees around the globe and is Series B funded by Lightspeed Ventures and prominent angel investors.

We have built a Conversational AI Platform which enables developers to build the best Conversation channels in the market, the platform also boasts of its capabilities for Document cognition, Analytics module and a service desk for agents to handle conversations.

Yellow Messenger is looking for Presales Engineers/Leads in the Customer Engineering team to own the Proposals, Solutioning for Cognitive Engagement Cloud
An ideal candidate for this role will be customer-centric and will have an experience of 2 to 4 years in SAAS/Proposal writing background. The candidate is required to have a B.E/MBA qualification.

Responsibilities:

Understand the Yellow Messenger Cognitive Engagement Cloud, its offerings/capabilities and the Problems that these offerings can solve for Enterprises in Each Industry and Each function
Develop and write proposals for large, complex technical services RFI/ RFPs .
Understand the various backend & frontend systems that can be integrated with YM’s Cognitive engagement cloud
Be cognizant of applications security and compliance requests while providing persuasive responses to the requests
Liaise between Sales and Product teams for future feature releases
Develop and maintain a repository of collaterals and responses to increase reusability and quick turn around.

Required Skills:

Has the ability to solve complex business problems and concepts and make disciplined decisions based on the available information.
Exposure to toolsets (Jira, Confluence or similar tools) across Requirements documentation, conversation design and Quality assurance.
The Candidate will review Requests for Information, Proposals and Quotes to generate proposals, including technical solutions. Develop standard document templates, participate in proposal kick off meetings and writer’s calibration meetings with team members, SMEs ,sales team members etc, while having an in-depth understanding of the problem needing to be solved, the solution to address the problem and support in developing relevant win themes, that will be integrated into the proposal narrative, through storytelling.
Meet deadlines by being capable of prioritizing responsibilities and balancing your workload
Proficient with MS Office Suite (strong skills in MS Word - templates, styles, MS Excel, along with Visio)
Exceptional editorial and document management skills, including adhering to style, grammar, usage, and branding required
Excellent verbal and written communications skills, including copy editing/proofing required
Ability to organize, write, and edit proposals with little supervision required
Strong ability to work in teams and collaborate effectively with sales,legal and product teams for a coordinated response

Perks:

We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Work-from-Home option on approval basis
Peace of mind with life assurance, as well as comprehensive health insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave
MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
Competitive salary in a startup that is growing at 5X in terms of revenue Year on Year
Occasional short travel to meet customers in different Geographies
Join a company that values employees and has employee-friendly policies. Our activities can be seen on our LinkedIn Page
Work with the brightest minds of SAAS in India like Raghu (CEO), Kishore (CTO), Rashid (CPO), Neil (SVP Growth)

Yellow Messenger at a glance

Cognitive Engagement Cloud for Enterprises

Yellow Messenger focuses on SaaS, Enterprise Software, B2B, Machine Learning, and Artificial Intelligence. Their company has offices in Bengaluru. They have a large team that's between 201-500 employees. To date, Yellow Messenger has raised $24M of funding; their latest round was closed on April 2020.

You can view their website at https://www.yellowmessenger.com or find them on Twitter, Facebook, and LinkedIn.

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