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Cognitive Engagement Cloud for Enterprises

Presales Consultant

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Yellow Messenger is Asia's largest Conversational AI platform for enterprises. Yellow Messenger was founded in 2015 with more than 100+ customers and 150 Employees around the globe and is funded by Lightspeed Ventures and prominent angel investors.

We have built a Conversational AI Platform which enables developers to build the best Conversation channels in the market, the platform also boasts of its capabilities for Document cognition, Analytics module and a service desk for agents to handle conversations.

Yellow Messenger is looking for Presales Engineers/Leads in the Customer Engineering team to own the Proposals, Solutioning for Cognitive Engagement Cloud
An ideal candidate for this role will be customer-centric and will have an experience of 2 to 7 years in SAAS Presales. The candidate is required to have a B.E/MBA qualification.

Responsibilities:

Understand the Yellow Messenger Cognitive Engagement Cloud, its offerings/capabilities and the Problems that these offerings can solve for Enterprises in Each Industry and Each function
Attend meetings with Sales team members during which you will be required to understand customer pain points, Customer requirements, Business goals and suggest the most appropriate solution for the customer
Prepare collateral content/presentations for techno-functional requirements and present to prospective customers
Understand the various backend & frontend systems that can be integrated with YM’s Cognitive engagement cloud
Work with the Sales team to help them understand the features of the Product and also to help them achieve the annual revenue targets
Maintain and expand client relationships
Manage all requests from the Sales team

Required Skills:

Has the ability to solve complex business problems and concepts and make disciplined decisions based on the available information.
Exposure to toolsets (Jira, Confluence or similar tools) across Requirements documentation, conversation design and Quality assurance.
Has previously prepared RFPs/RFIs/RFQs
Strong communication skills to collaborate effectively with cross-geographical teams
Ability to multitask and meet tight deadlines.
Has Deep domain knowledge of any one of these domains - Banking, Financial services, Insurance, Retail, Telco, Utilities, Retail, Manufacturing, Education
Has worked in Customer locations preferably in Geographies like South East Asia, Europe, South America, North America, Middle East/Africa
Has knowledge about Enterprise Architecture
Has been part of the India startup environment
Has high levels of Diligence/Ownership
Has worked on Enterprise chatbot development in the past

Perks:

We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Work-from-Home option on approval basis
Peace of mind with life assurance, as well as comprehensive health insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave
MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
Competitive salary in a startup that is growing at 5X in terms of revenue Year on Year
Occasional short travel to meet customers in different Geographies
Join a company that values employees and has employee-friendly policies. Our activities can be seen on our LinkedIn Page
Work with the brightest minds of SAAS in India like Raghu (CEO), Kishore (CTO), Rashid (CPO), Mrinal (SVP Customer Success), Neil (SVP Growth)

Yellow Messenger at a glance

Cognitive Engagement Cloud for Enterprises

Yellow Messenger focuses on SaaS, Enterprise Software, B2B, Machine Learning, and Artificial Intelligence. Their company has offices in Bengaluru. They have a large team that's between 201-500 employees. To date, Yellow Messenger has raised $24M of funding; their latest round was closed on April 2020.

You can view their website at https://www.yellowmessenger.com or find them on Twitter, Facebook, and LinkedIn.

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