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Cognitive Engagement Cloud for Enterprises

Senior Software Engineer

₹8L – ₹11L
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Yellow Messenger is Asia's largest Conversational AI platform for enterprises. Yellow Messenger was founded in 2015 with more than 100+ customers and 150 Employees around the globe and is funded by Lightspeed Ventures and prominent angel investors.

We have built a Conversational AI Platform which enables developers to build the best Conversation channels in the market, the platform also boasts of its capabilities for Document cognition, Analytics module and a service desk for agents to handle conversations.

Yellow Messenger is looking for Software Engineers/Senior Software Engineers in the Customer Engineering team to own the channel development of conversational channels for the Enterprises. The channels will be built using node js.
An ideal candidate for this role will be customer-centric and will have an experience of 3 to 5 years in Coding/Development of Applications in NodeJS/Javascript/Java/Python. The candidate is required to have a B.E/MBA qualification.
Responsibilities
Development, Configuration
Understand the various backend & frontend systems being used by Customers and integrate the channels with those systems
Build the next generation of AI-based conversational channels such as bots etc.
Work with Customer Engineering Manager & Business Analysts to build the channels with the agreed time and with the agreed Quality
The channels will have to cater to all the requirements provided by Customers

The candidate will have an added advantage if they satisfy one or more of the below conditions
Has the ability to investigate, analyze, visualize, articulate and solve complex problems and concepts and make disciplined decisions based on the available information.
Exposure to toolsets (Jira, Confluence or similar tools) across Requirements documentation, conversation design and Quality assurance.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
Strong communication skills to collaborate effectively with cross-geographical teams.
Has experience in Web development
Ability to deconstruct requirements into code logic.
Has previous experience with building chatbots in any technology
Has experience in Scrum teams
Has experience in one or more coding language (node js and Python being the most preferred)
Has a good rank on programming sites like HackerRank
Has contributed to open source projects on github/gitlab
Ability to multitask and meet tight deadlines.
Has Deep domain knowledge of any one of these domains - Banking, Financial services, Insurance, Retail, Telco, Utilities, Retail, Manufacturing, Education
Preferably has worked in Customer locations in Geographies like South East Asia, Europe, South America, North America, Middle East/Africa
Has knowledge about Solution Architecture and Integration with Enterprise applications
Has been involved in Engineering Projects where Customer’s business goals were achieved
Has high levels of Diligence/Ownership
Has an idea about Design thinking

Perks

We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Work from Home option on approval basis
Peace of mind with life assurance, as well as comprehensive health insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave
MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
Competitive salary in a startup that is growing at 5X in terms of revenue Year on Year
Occasional short travel to meet customers in different Geographies
Join a company that values employees and has employee-friendly policies. Our activities can be seen on our LinkedIn Page

Yellow Messenger at a glance

Cognitive Engagement Cloud for Enterprises

Yellow Messenger focuses on SaaS, Enterprise Software, B2B, Machine Learning, and Artificial Intelligence. Their company has offices in Bengaluru. They have a large team that's between 201-500 employees. To date, Yellow Messenger has raised $24M of funding; their latest round was closed on April 2020.

You can view their website at https://www.yellowmessenger.com or find them on Twitter, Facebook, and LinkedIn.

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