Customer Support Executive

 (No experience required)
₹2L – ₹5L • No equity
Published: 2 weeks ago
Avatar for Advantage Club

Advantage Club

Customer and employee engagement platform
Company Size
11-50
Company Type
Private Limited
Company Industries
Loyalty ProgramsEmployer Benefits ProgramsAdtech
See all jobs at Advantage Club image

Job Location

Job Type

Full Time

Visa Sponsorship

Not Available

Relocation

Allowed

Skills

Communication Skills
Email
VOICE

Hiring contact

Smiti Bhatt Deorah

The Role

The Customer care & events executive is responsible for supporting the design and delivery of the product/Event experience for our customers. Working alongside Sales, Marketing and Operations, the Event Executive will help ensure all elements are aligned to create a successful Event. He is required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information.

Key Responsibilities:

· Attracts potential customers by answering product and service questions; suggesting information about other products and services.

· Opens customer accounts by recording account information.

· Maintains customer records by updating account information.

· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

· Coordination with different brands and corporations for conducting events

Key Skills:

• Should be comfortable for working on Sunday.

• Excellent verbal communication skills.

• Energy, passion, and a real drive to get ahead

• Capable, quick, determined

• Immaculate attention to detail

• Team player

• Working will be 6 days a week.

• Should be a Graduate

About Advantage Club:

Advantage Club is India's largest Corporate Employee Benefits Platform. Founded by alumni of UCLA, Amazon, and Microsoft. Our major verticals are Corporate Perks, Rewards & Recognition, and financial solutions. We are currently partnered with more than 250+ corporates, including Concentrix, RBS, Fidelity, Walmart, Amazon, etc., whose employees are offered exclusive privileges through our 10,000+ brand partners across categories Advantage club is leading the employee benefits market in India which is pegged at $2 billion and growing. Advantage Club has raised $2 million to date from prominent VCs like GrowX, Sprout, and Axilor Venture.

Join us and see how we are changing the corporate benefits landscape in India!

More about Advantage Club

Funding

AMOUNT RAISED
$400K
FUNDED OVER
1 round
Round
S
$400,000
Seed Jan 2016
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Founders

Sourabh Deorah
Chief Executive Officer and Co-Founder • 3 years • 10 years
Gurgaon
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Sourabh Deorah
Founder • 3 years
Gurgaon
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Smiti Bhatt Deorah
Founder • 3 years
Gurgaon
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Go to team image

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