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Measure and boost customer happiness.

Measure and boost customer happiness.

Wootric (the Woo! metric) is the complete customer feedback management platform. We use big data and machine learning to help companies align around customer happiness -- boosting loyalty, reducing churn, optimizing product and creating an army of brand promoters.

We start by making customer feedback easy by intelligently surveying your customers using established CX metrics --Net Promoter Score (NPS), CSAT and CES -- where ever customers are (in-app web and mobile, via email or SMS.) We use AI-powered text and sentiment analysis to surface themes and derive insights from qualitative customer feedback from any source. We remove the hassle of managing a traditional survey programs, and free up company resources to focus on improving customer experience.

Our paying customers include SaaS, media, e-commerce companies, marketplaces and mobile apps from all around the world. See their testimonials on the Salesforce AppExchange and G2Crowd.

Learn more at wootric.com
Founder @Wootric • Early engineer @Salesforce • Was co-founder of Schmendricks bagels. Studied @Harvard Law School, @Smith College.
Founder & Chief Customer Officer @Wootric • Prev. marketing @Clorox, @Samsung Electronics, @3M, @Aon Hewitt in China • Mandarin speaker • Studied at HBS, Yale.
Total raised

$2M

Funded over

1 round

Latest round (Apr 2016)

Seed

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