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Sleep focused brand

Senior Operations Associate

₹25,000 – ₹35,000
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About Wink & Nod

Wink & Nod wants to build a customer-centric and trendy brand that can bring a breath of freshness to the sleep industry. Our goal is to provide amazing products to consumers that can help with their sleep and overall well-being. We want to solve 3 key pain points – poor sleep products buying experience, lack of world-class innovative products and prohibitively high product prices that prevent people from buying good reasonably priced sleep products. Our company is run by seasoned professionals with backgrounds in investment banking, consulting and venture capital, and come from top tier educational institutes such as Chicago Booth, IIM Calcutta, IIM Ahmedabad, IIM Lucknow, Carnegie Mellon, IIT Kanpur, IIT Kharagpur and IIT Madras.
We are looking for someone to support and work directly with the Chief Operations Officer. You will be coordinating with various internal and external conglomerates to manage smooth operations.

Responsibilities and Duties

The role would require the candidate to perform the following tasks:

- Work on some of the toughest and most exciting problems in the ecommerce space.
- The role will involve a mix of product & process driven problem solving and would need the individual to focus on providing sustainable solutions.
- Individual needs to be proficient in structuring, problem solving, product first thinking and execution as the role will be an amalgamation of all these capabilities.
- Responsible for managing warehouse processes such as inbound, inventory management and outbound operations.
- Manage a multilayer team.
- Manage vendor relationship to ensure smooth supply of goods.
- Support the development of the Operational Team via coaching and mentoring.
- Manage, motivate, hire & train and continually develop the team.
-Coordinating with internal and external supply and packaging team and ensuring smooth and timely supply.
- Manage the returns and ensure items are dealt with promptly and returned to the warehouse.
- Maintain regular communication with management to update on any supply challenges.
- Follow up with stock controllers to ensure that stock movements and stock keeping standards are maintained in line with company guidelines
- Responsible for investigating stock discrepancies, including negatives, unfound and sold out, and reporting the information to relevant managers including the finance team.
- Drive stock takes at regular frequency and report on results.
- Ensure the highest operational standards are always deployed on floor.
- Responsible to maintain communication with the delivery partner.
- Responsible for maintaining and re-ordering of required inventories and coordinating with the products team to enable smooth operations.
- Manage vendor relationship with all local vendors to ensure smooth supply.

Preferred Candidate:-

- 1-3 years of operational work experience. Exposure to e-commerce is preferred but not mandatory.
- An ability to work on ambiguous problems but is right, a lot strong business judgment and good instincts
- Should have demonstrated the ability to react quickly but thoughtfully to unexpected changes in prioritization.
- Must have high levels of curiosity to stay abreast of trends that impact the business and have an ability to connect the dots across initiatives thereby delivering high performance
- Inherent drive to learn across areas
- Ability to own work-streams end to end i.e. from conceptualization to closure, leveraging internal resources to get things done
- Strong analytical skills partnered with a creative mind
- Clear and confident communication skills
- Team Handling - 05+ Team Handling Experience Mandatory
- Mandatory Experience: Process Management, Stakeholder Management
-Please note only male candidates with excellent communication skills is eligible for the role.

Job Type: Full-time

Wink & Nod at a glance

Sleep focused brand

Wink & Nod focuses on E-Commerce, Retail, Fashion, and Furniture. Their company has offices in Pune. They have a small team that's between 11-50 employees.

You can view their website at https://winknod.com/

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