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Sleep focused brand

Customer Happiness Associate

₹2L – ₹3L
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Key responsibilities:
• Handling inbound customer queries via calls, emails, chats and other platforms
• Doing outbound calls to customers for order updates, product features and reviews, customer feedback etc

General requirements:
• Excellent communication skills – both English and Hindi
• High aptitude as well as EQ, ability to handle difficult customers
• Prior experience in sales/customer support is not compulsory but good to have

Personal attributes:
• Confident and self-motivated
• Ability to listen well and empathise with customers
• Ownership and output oriented mind-set

Wink & Nod at a glance

Sleep focused brand

Wink & Nod focuses on E-Commerce, Retail, Fashion, and Furniture. Their company has offices in Pune. They have a small team that's between 11-50 employees.

You can view their website at https://winknod.com/

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