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We are a Customer Intelligence Marketing Automation Suite

Customer Success Manager - Digital

₹2.5L – ₹3L
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Wigzo Technologies is looking for a Client Success Manager who expertise in managing accounts of our SaaS product from Onboarding to driving sales for the client. In addition, the candidate will be responsible for renewals, and performance from our customers. The candidate will also maintain a relationship with accounts and work on a day to day basis to drive revenue.

Job Responsibility
- Operate as the point of contact for all matters specific to our customers.
- Build and maintain strong, long-lasting customer relationships and advise them on issues related to the market and offer solutions on the same
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Communicate and prepare the report of the progress of the clients.
- Identify and grow opportunities to ensure revenue growth.
- Assist with high severity requests or issue escalations as needed.
- Analyze data trends and client performance to develop strategic pitches and presentations.

Qualifications:
- Graduate with X years with 2 years of experience in Business Development
-A passion for technology and learning
-Strong pipeline management skills, process-orientation, and comfort working in agile environments
-Excellent verbal and written communication skills
- Be data driven and be able to provide data insights to clients
- Understanding of SAAS Products.
Location
Delhi
Job type
Full-time
Visa sponsorship
Not Available
Experience
1+ years
Hiring contact

Wigzo Technologies at a glance

We are a Customer Intelligence Marketing Automation Suite

Wigzo Technologies focuses on Mobile, Advertising, Email Newsletters, and Marketing Automation. Their company has offices in Delhi. They have a small team that's between 11-50 employees. To date, Wigzo Technologies has raised $100K of funding; their latest round was closed on August 2014.

You can view their website at http://www.wigzo.com or find them on Twitter and LinkedIn.

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