Customer Support - Manager
(2+ years exp)₹2L – ₹5L
Published: 1 month ago
WedMeGood
Making Indian Wedding planning easier
Job Location
Job Type
Full TimeVisa Sponsorship
Not AvailableRelocation
AllowedSkills
Customer Service
Chat Support
Cold Emailing
Live Chat, Email Support, Phone Support, Customer Service
The Role
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Chats and Email handling
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Chats and Email handling
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
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