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Glasses, sunglasses, and contacts—we've got your eyes covered.

Principal Engineer, Site Reliability

$175k – $190k
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We’re looking for a stellar Principal Software Engineer at Warby Parker! In this role you’ll be responsible for helping drive system architecture and selecting technologies in our production environment, as well as the tooling used to promote changes to that environment. Some of the technologies currently used include Python, JS, Tornado and AWS infrastructure—and you’ll be the person helping decide which other ones we pursue! You’ll also be helping introduce best practices and guidance around all aspects of our technology in order to help build a best-in-class technology discipline. Think you’ve got the goods? Keep reading.

What you’ll do:

Help build a roadmap for all engineering teams to use highly scalable, observable, and reliable infrastructure services as standard practice
Drive the execution and delivery of this roadmap across the engineering organization, working closely with other SREs and other principal engineers
Provide technical guidance and facilitate the process of engineering design reviews on migrations towards service-oriented architecture, changes to existing architecture, and making existing systems more scalable
Build a metrics-driven operational culture helping build out our practices for KPI measurement and review as well as for logging, monitoring, alerting, and on-call practices
Make iterative improvements to incident management processes, incident post-mortems, reliability initiatives, and system recovery planning across the organization
Work with security teams and risk managers to meet security, privacy, compliance, reliability and uptime objectives
Propose and drive large improvements to production systems to achieve significant impact to our business and engineering teams
Mentor and coach other engineers to be help solve technical challenges and grow overall technical prowesses

Who you are:

Equipped with at least 8 years professional programming experience
Deep technical experience with cloud providers, containerization technologies, automated deployment frameworks, orchestration frameworks, monitoring, logging, alerting, system internals, networking, databases, distributed systems, and service-oriented architecture
Knowledge of implementing load, stress, tuning, & reliability testing at scale
Strong communication skills and the ability to influence others
Strong belief in accountability and holding engineering teams to high standards
An expert in data modeling in one or more modern relational databases
Knowledgeable of computer science fundamentals
An admirer of beautiful code
Armed with great taste and design sensibility, even for internal applications
Able, willing, and just plain excited to learn new domains quickly
Insatiably curious and passionate about innovation
Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Extra credit:

Experience with multiple languages, web frameworks, and datastores
Skills in web service design and implementation (e.g. REST, JSON-RPC, SOAP/WSDL)
Direct involvement with open source software projects
Also a plus: experience with Python, JS, OpenCV, React, Reactive Cocoa, Tornado and/or AWS infrastructure (we use them all!)


About us:

Warby Parker was founded with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels and designing our frames in-house, we’re able to offer top-quality glasses and sunglasses (plus an uncommonly delightful shopping experience) at a fraction of the traditional going price.

Since starting out in 2010, we’ve set up headquarters in New York City and Nashville, built our own optical lab, and opened retail locations all around the U.S. and Canada. As we grow, we’re committed to proving that businesses can scale and be profitable while doing good in the world. For every pair of glasses we sell, a pair is distributed to someone in need—to date, that’s over five million pairs.

Of course, all work and no play makes a dull workplace. Who likes that? At Warby Parker, you can look forward to company outings, volunteering and learning opportunities, and just great company. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We’re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community keeps us excited to walk through the door every day. Good work, good people.

Some benefits and perks of working at Warby Parker:
Health, vision, and dental insurance
Flexible “My Time” vacation policy
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Cell phone plan reimbursement
A health-and-wellness stipend
Free eyewear, plus discounts for friends and family
And more—just ask!
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Health, vision, and dental insurance

Retirement benefits

Parental leave

Generous vacation

Cell phone plan reimbursement

+2 more

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