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We help property managers and residents centralizes all the building and residents needs

Director of Marketing

$40k – $80k • 0.5% – 3.0%
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We're looking for a results-oriented and creative director of marketing to join our team at Walter. You will be working closely with everyone in the team (sales, customer care, research, products, etc) and build out programs that engage and delight Walter’s growing customer base across online (social, email, blog) and offline (events, in room experience) channels.

As a Director of Marketing at Walter, you will:

- Manage all social channels
- Make digital and in-person touch points that evolve relationships
- Educate and engage our customer base across channels (events, content, email, etc.)
- Project manage and own the execution of customer-facing product content, events, and campaigns.
- Create and manage the editorial calendar for all product-focused content (blog, sales collateral, email campaigns, etc.)

Helpful Skills & Experience You’ll Need to Succeed:

- Experience in a marketing or customer-facing role in a fast-paced, startup environment - technology, e-commerce, SaaS, or real estate focused organization preferred.
- Direct experience building content (copywriting, etc) for retention, advocacy, cross-sell, upsell or referral campaigns across email, website and/or social channels.
- You’re curious, creative, an excellent communicator, and know the importance of developing & managing a compelling brand.
- Excellent project management skills - you’re always ready to talk favourite systems & tools to successfully juggle multiple projects, stakeholders and deadlines.
- Comfortable with digital and social platforms with an appetite for optimization and analytics tools. You’re always keeping KPIs and ROI measurement top of mind as you work.
- Strong communicator with confidence - ability to interface with our MVP - - - customers gracefully and with conviction to achieve a goal
- Customer-success centric - you’re invested in creating amazing customer experiences
- Experience with event coordination, creating reporting/metrics dashboards, or community management - all bonuses!
- Experience in the Real Estate industry is a plus

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