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The first complete software platform for 3D holographic display

Account Management Executive

£35k – £45k • 0.01% – 0.05%
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Job overview
VividQ has gone from strength to strength and we are now looking for an Account Management Executive who is ready to take the next step on their career path to strategic customer management. You should have 3-5 years of solid account management experience, with 2 years in a B2B environment, and understand enterprise relationships.

To be successful, you will apply your account and relationship management skills to VividQ’s rapidly growing customer base, including world-leading technology companies and OEMs. You will have a good understanding enterprise relationship matrix and how they map onto our business. You should ideally have basic technical knowledge in the digital display / augmented and virtual reality / consumer electronics sectors, to proactively manage the day to day activities within VividQ’s accounts. You will drive sales growth and contract negotiations, under the guidance of the Head of Sales & Licensing and Senior Management.

Understanding the need for regular sales reporting and taking ownership for all account-related activities is crucial. You will be responsible for internal and external facing relationships and liaise with all internal departments as required to ensure correct information flow throughout the business.
You will engage with world-leading enterprise-level accounts to determine how to best deliver VividQ’s software products for particular applications, and provide feedback to the Sales, and Development Teams. You will also work closely with Channel Partner, and Marketing team.

Being part of a rapidly growing start-up company means a fast-paced environment, and a diverse set of tasks, with every new day bringing fresh and exciting challenges. We work in an Agile environment. The ability to multitask, and rapidly transition between focus areas is vital.

This is a full-time position, based in our London office and travel will be involved when required.

Responsibilities
* Proactively manage the day to day VividQ engagement strategy within nominated accounts, and build business with established and new customers
* Leverage in-house, market intelligence and technical knowledge to qualify potential sales opportunities
* Pitch VividQ’s software products to both existing and potential customers, prepare and present technical sales proposals, and work with the technical teams on demo systems installations on- and off-site for customer evaluation
* Ensure in-house systems, in particular HubSpot CRM, are up to date and proactively managed
* Enhance awareness in the targeted business and developers community of VividQ brand and products where required
* Collaborate with other members of the Commercial, and Technical teams to deliver the sales strategy
* Be prepared to travel internationally when required
* Actively participate in Customer/Partner and Trade events

Qualifications and Skills
* 3-5 years of account management experience, with C-Level/Senior Management engagement, with experience in a B2B environment
Experience with complex contract management, ideally in licensing-based deals
* Excellent communication skills (oral and written) as well as the ability to discuss complex issues and develop project deliverables
* Proven ability to develop and maintain relationships with customers from initial contact through to contract signing and ongoing support.
* Ability to communicate scientific concepts to customers both with and without a technical background
* Ideally, experience and interest in Virtual and Augmented Reality technologies
* Computer Skills: GSuite, MS Office applications, CRM workflows

Company Overview
VividQ is a deep tech software company with world-leading expertise in 3D holography. The company was founded in 2017 by a team of expert engineers, mathematicians and computer scientists from the Universities of Cambridge, Oxford and St Andrews, who solved key technology barriers in the adoption of holographic display. VividQ’s software brings real-time Computer Generated Holography (CGH) to everyday applications. VividQ collaborates with leading technology companies to create the most realistic, immersive and sensational experiences. For more information, please visit: vivid-q.com

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