Netsuite Admin

COMPANY DESCRIPTION

Vinfolio uses proprietary technology to transform how the global fine wine community buys, sells, and enjoys wine. Consisting of an ecommerce store, peer to peer marketplace, the world’s best cellar management technology, and a unique ability to source the world’s best wines, Vinfolio is the first full-service solution for connecting the world of fine wine, from producers to consumers. Consequently, Vinfolio has access to a wide range of data across it’s entire ecosystem, from consumption to pricing, that can be leveraged to add value and further engage all members of the fine wine community.

OPPORTUNITY OVERVIEW

Vinfolio is undergoing a period of rapid transformation and growth, and we are looking for an experienced NetSuite Administrator to join our team and play a critical role in helping the business improve performance through the deployment and ongoing support of our new NetSuite environment. This high-profile role will report to our Chief Information Officer and work closely with sales, operations, engineering and outside partners to insure the new systems are meeting and exceeding the demands of the business.

The Senior NetSuite Administrator will collaborate internally with the Finance, Operations, Sales, Marketing, Engineering and IT departments and act as an advisor to the organization on system efficiency and effectiveness. The position will be the primary internal support contact for NetSuite ERP including NetSuite SuiteCommerce, all related points for integration, and other related cloud based business applications including Oracle Warehouse Management Cloud, the Dell Boomie Integration, and systems running at AWS. This will include managing users, roles, and access; designing and implementing searches, reports, and process monitoring; testing and troubleshooting; and managing configuration changes and script development.

GENERAL RESPONSIBILITIES

Some of the high-level initiatives our Senior Netsuite Administrator will have the opportunity to shape and drive are:

• Support the NetSuite ERP system and other related 3rd party business applications by performing the following as required: designing new workflows, increasing utilization, researching and resolving issues, supporting requests for custom searches and reports, assisting in outlining and implementing enhancements, and administering user access to NetSuite.
• Develop, test and deploy customizations, custom objects, third party tools / applications and new NetSuite functionality based on evolving business needs
• Design, implement, and maintain 3rd party software connections to NetSuite to support various business needs
• Support Development of interfaces for other applications (SuiteScript, is a must) as well as unsupported applications that require integration.
• Support Dell Boomi Integration with various systems and resolve data issues.
• Develop, document, and implement user training (Process/Systems)
• Document and implement system improvements and changes
• Monitor the health of NetSuite processes
• Design and build custom objects. Responsible for the design and development of system integration components including, but not limited to, API’s
• Create informative dashboards, saved searches and reports
• Provide users with training of features in NetSuite and new features in NetSuite
• Plan, review, and revise configurations and customizations of NetSuite as needed to meet business needs
• Responsible for the change management and release process of NetSuite.
• Responsible as the initial point of contact for NetSuite support issues.
• Submit support tickets, manage NetSuite responses and changes, and manage support ticket escalations with NetSuite.
• Facilitate and coordinate production changes, move code, scripting and configuration changes to production and coordinate NetSuite scheduled release and hot fix implementations.

JOB REQUIREMENTS / SKILLS

• Minimum of 5 years’ experience working in an IT department in positions, such as desktop support, project management, and/or network and sever administration.
• At least 3+ years of NetSuite Administration and Development experience with ability to follow development best practices
• Experience in supporting, managing, and system administration of cloud based SaaS systems.
• Hands-on coding, testing, and implementation of software within a SaaS environment is a huge plus
• NetSuite Certifications strongly preferred (SuiteFoundation, NetSuite Certified Administrator)
• NetSuite’s SuiteFlow, CSV Integrator, SuiteTalk, Custom form development, Custom data record and SuiteAnalytics are highly desirable.
• Experience using web services, XML, JavaScript, HTML and SQL is beneficial
• Experience working with integration tools such as Dell Boomi or Celigo is a plus.
• Strong analytical and problem solving skills
• Strong written and verbal communication skills
• Ability to work independently with minimal guidance
• Ability to work collaboratively with cross-functional teams