World-class marketing & booking management for luxury vacation homes
Luxury Villa Specialist & Concierge$1k – $5k
OPPORTUNITY: Luxury Villa Specialist & Concierge (Apprentice)
LOCATION: Remote (Work From Home) - Montreal, Qc
POSITION TYPE: Customer Services (Apprenticeship - Unpaid)
VRP is seeking a talented hospitality specialist with an opportunity to join our world class team and build your career at our company. The Villa Specialist & Concierge role is a critical aspect of our business, and we welcome someone who is eager to contribute their personality and skill to build on the strength of our team. In this role you will ensure that all tasks and projects are completed in line with the standards of the VRP brand.
Special instructions on how to apply below
We value highly personable and organized individuals who embrace the unknown and thrive in fast-paced environments. This is an ideal position for someone seeking to grow their career in luxury travel and who has an interest in contributing their communication skills and knowledge of client relations. To be successful in this role you must be someone who is extremely organized, skilled in communication, passionate about luxury travel and real estate, detail oriented and approaches all tasks and goals proactively, and determined to build your career as a concierge in the luxury industry. A strong understanding of the rules of luxury service is preferred.
◦ Research guest preferences and take note of purchasing trends
◦ Create meaningful relationships with guests
◦ Adhere to the "plus one" culture of guest services
◦ Measure, monitor, and report guest engagement including reviews and feedback
◦ Stay up-to-date with changes in all booking platforms ensuring maximum effectiveness
◦ Advise co workers on proper client services etiquette
◦ Facilitate direct conversations with guests and respond to queries
◦ Develop an optimal experience management schedule, considering lead-time and guest arrival and departure dates
◦ Oversee the design and layout of the guest registration process
◦ Suggest and implement new ways to delight guests
◦ And more
◦ Yearly stipend for home office
◦ Yearly stipend for fitness and wellness
◦ Yearly stipend for health and dental insurance
◦ Investment/savings matching up to 5% (for Canadians only)
◦ And more...
As a member of the VRP family, you can expect to be provided with exceptional learning opportunities and training from the very best talent within the industry, which offers you an in-depth insight into the luxury vacation rental and real estate industries. In addition to this you will receive unique career development opportunities, both locally & globally, and VRP is proud to celebrate and welcome diversity as an equal opportunity employer.
We've always believed that people make the difference. Our company is defined in part by our unique culture of personal growth, in which we cultivate the freedom and autonomy of each individual to progress and prosper.
Together, we share a common passion and respect for our work, with a deep commitment to mastering our craft, inspiring each other to be our best selves, and obsessing over improving on everything we do. We also believe in having fun, doing the right thing, telling the truth, and being socially responsible.
If you love the worlds of luxury, travel and real estate...
If you love the idea of working alongside exceptional people who share your passion...
If you love learning new things, improving on everything you do, and mastering your craft…
If you love the idea of doing what you do best every day, and that
your work and achievements are essential to both personal and shared success...
If you love the idea that the future is always a work in progress, and believe that opportunities come to those who create them, as opposed to those who wait for them to happen…
You'll find meaning at VRP
YOUR NEXT JOURNEY STARTS HERE
Please apply by visiting our website directly: https://www.villarentalpartners.com/company/careers/positions/luxury-villa-specialist-concierge
#travel #luxury #villas #sales #hospitality
VRP | Villa Rental Partners at a glance
VRP | Villa Rental Partners focuses on Vacation Rentals, Vacation Homes, and Entertainment And Luxury Travel. Their company has offices in Montreal. They have a small team that's between 1-10 employees.