Avatar for Veeva Systems

Enterprise cloud software for life sciences

Product Manager - Product Alliances

$95k – $135k AngelList Est.
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At Veeva, we build enterprise cloud technology that powers the biggest names in the pharmaceutical, biotech, consumer goods, chemical & cosmetics industries. Our customers make vaccines, life-saving medicines, and life-enhancing products that make a difference in everyday lives. Our technology has transformed these industries; enabling them to get critical products and services to market faster. Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide us as we make our customers more efficient and effective in everything they do.

The Role

As a Product Manager within the Product Alliances team, you’ll have the opportunity to manage industry leading technology and integration partner solutions from start to finish, including partner enablement, integration design, certification and customer success. Using your ability to combine strong partner management, technical understanding, product lifecycle management and effective communication, you’ll lead cross-functional teams to support customers, partners and internal stakeholders. This fast-paced team is the perfect place to build and shape Veeva’s partner integration strategy, with a focus on enabling customer success. Our ideal candidate has a positive attitude, is highly collaborative and used to working in a flexible environment.

What You'll Do

  • Manage technology partners who are developing integrations between Veeva products and third-party solutions – ensure integrations meet customer expectations
  • Be a subject matter expert on Veeva’s products, best practices for integration and APIs
  • Help determine and document the criteria that will ensure a partner is technically a good fit, fills product gaps, and delivers quality integrations
  • Ensure partners meet technical and product focused criteria necessary to create a quality, certifiable integration for joint customers
  • Guide partners through the certification process
  • Help develop partner training, requirements, certification documents in collaboration with product teams and other stakeholders
  • Act as liaison between the Veeva, partner product teams and other stakeholders to ensure effective partnership and quality products
  • Collaborate with leaders across all departments to provide a seamless experience and value for both customers and partners
  • Represent the Veeva product team as an expert on Veeva and partner technology and the integrated solutions
  • Configure and provision sandbox environments
  • Manage partner integration related FAQ’s, documentation, message boards, etc
  • Work with stakeholders to launch partner integrations and roll out them out to internal and external stakeholders: training, demos, first line of support to all areas of the organization including Sales, SQA, Training, Development & Services
  • Ensure customer success through quality of product integrations and partnerships


  • Excellent verbal and written communication skills
  • Exceptional program management, analytical, and organizational skills
  • 5+ years experience in an Engineering, Product Management, Software Consulting, or similar role
  • 5+ years experience in customer or partner facing role
  • Demonstrated experience in managing multiple ongoing projects with many cross-functional dependencies
  • Collaborate across teams and organizations
  • Experience in obtaining and synthesizing customer and partner feedback from various sources, assessing root needs, and integrating that information into a cohesive design
  • Ability to understand and communicate architectural requirements, preferences, and limitations
  • Learn new concepts and apply them quickly
  • Hands on with tools auditing, analyzing and instrumenting API usage to determine technical and operational requirements
  • Bachelor’s degree or higher

Exposure to the following technologies:- XML

  • SQL

Nice to Have

  • Experience with EDC or pharma industry clinical data management applications
Job type
Visa sponsorship
Not Available

Veeva Systems at a glance

Enterprise cloud software for life sciences

Veeva Systems focuses on Biotechnology, Enterprise Software, Pharmaceuticals, CRM, and Cloud Management. Their company has offices in New York City, Boston, Columbus, Toronto, and Barcelona. They have a very large team that's between 1001-5000 employees.

You can view their website at http://www.veeva.com or find them on Twitter, Facebook, and LinkedIn.

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