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Short term rental management partner to the multifamily industry

Operations Coordinator

$45k – $60k • 0.1% – 0.2%
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The Operations Coordinator will perform multiple critical roles for a rapidly growing early stage short term rental management company that is in the process of scaling throughout North America.

This job will be difficult. You'll face constant challenges, multiple concurrent projects, mandatory "overcommunication," long hours, and weekends. Optimists only, please. It's fine not to know how to perform any of the work as long as you have the grit and the chops to learn quickly. You must be willing to own your own work, lead initiatives at times, follow directions from management at others, create and work checklists to completion, utilize multiple pieces of software, communicate clearly in writing and by phone, and work well with others to build something great. This is a career accelerating opportunity for the right candidate.

Any candidate should be a well-organized problem solver and a great listener with a four year degree and at least one year of professional experience. Ideal location in Los Angeles, CA.

Roles:

Hospitality and guest communications

Online marketing

Project management

Housekeeping and maintenance management

OTA (Online Travel Agency) management

Unit setup/launch coordination

(Specific responsibilities TBD based on successful applicant's skills and company's needs)

Opportunities:

Learn what it takes to build and operate a successful startup

Gain hospitality experience through direct interactions with guests and clients

Leverage custom and industry software to get things done quickly

Lead initiatives

Have direct access to founders in a meritocratic, flat work environment

Learn online and offline property management

Assist in management of remote customer service staff

Work harder than you thought possible and succeed

Market short term rental inventory on Airbnb and other similar platforms

Manage guest interactions and issues

Manage vendor scheduling

Manage disparate hospitality software solutions

Earn your way out of some of these functions with success and team scaling such that you may one day manage subordinates in some of these functions.

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Benefits:

Unlimited vacation

Flexible schedules

Travel opportunities within portfolio

Funded education opportunities

Office space

Equity options

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