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Video Piracy Protection & Smooth Streaming for Education & Media Businesses

Customer Success Manager (2-month starting from 15th Oct)

₹1.2L – ₹1.4L • No equity
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VdoCipher.com provides secure video streaming technology to prevent online video piracy for education and media businesses. We want a support team to guide our business customers from outside India and India about our product.  

Stipend for the intern is INR 11,000 p.m.

Responsibilities and opportunities include -
1. Explaining the online product (Vdocipher.com) to the customers who visit our site and ask questions on mail. English proficiency in chat/mail is a must. Please check our website and main pages to understand what it is.
2. Decent know-how of technology is required as ours is a technical product. People with computer-related background or engineering background will be preferred but is not compulsory.
3. Patience to listen to customers and appropriately guide them.
4. Curious to learn new things about online technology and market.
5. Willing to devote 8 hours a day for the work.
6. Prior working experience or support experience is an advantage.
8. You will interact with clients across 10+ countries in chat.
9. No on ground work, work from office.
10. Opportunity to learn how online products are sold and marketed in a fast growing startup.

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Customer Success Manager

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