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Helping low-skilled workers in India find jobs using WhatsApp

Operations Lead

₹25L – ₹40L • 0.1% – 2.0%
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We’re seeking an Operations Lead in Bangalore, India, to manage the growth and optimization of the job seeker (supply) network associated with the Vahan platform. This role calls for a combination of savvy analytics, strategic thinking, strong execution and the interpersonal ability to manage a team of Operations Managers.

The individual will need to develop scalable processes to acquire, engage and retain job seekers. This requires a commitment to operational excellence, a deep understanding of job seeker lifecycle economics as well as creative thinking with a strong customer-centric mindset.

Working with our CEO, Product and Design teams, this role calls for versatile profiles that have a knack for solving problems along with the ability to push new initiatives, positively challenge the status quo and make the role what they want it to be. This is a highly entrepreneurial position.

Responsibilities

• Strategy - develop and own a full roadmap of initiatives for job seeker acquisition, engagement and loyalty on the platform.
• Develop & Optimize Processes - scale new and existing processes to allow the business to efficiently operate and grow; analyze the business to track and improve metrics and profitability.
• Management - grow and manage the Operations team in line with business goals.
• Analytics - analysis of job seeker and employer metrics to properly allocate supply, guide incentive programs and ensure high-quality experiences on the Vahan platform.
• Product Improvement - proactively search for new product features that could improve a seamless job seeker experience.
• Hustle & Creative Solutioning - you will be constantly innovating to solve hard problems.


Qualifications

• 5-8 years of experience in a comparable Operations role.
• Ability to take initiative in a constantly changing work environment.
• Partnership management or business development experience.
• Experience creating and optimizing processes.
• Ability to run large-scale projects with multiple city and central stakeholders.
• Mentality of making data-driven decisions and strong analytical thinking.
• Solid understanding of a variety of business models.
• Passion for creating large-scale positive impact on people’s lives.
• Strong sense of ownership and determination to get things done.
• Humility and eagerness to learn and grow.
• SQL knowledge a plus, but not required.

Why you’ll LOVE this job

We’re a small team that enjoys working hard, getting a lot done and having fun. Not to mention that you’ll get to work on a product that is making a profoundly positive impact on people’s lives. We also provide an outstanding training ground for aspiring entrepreneurs.

We can promise:

• Our co-workers are a close-knit, intelligent, and motivated team.
• We care about you. We offer competitive health insurance for employees and their dependents.
• Unlimited PTO so you can take the time you need to rejuvenate.
• You’ll love where you work. We have a bright and modern collaborative office space located in the heart of Indiranagar, Bangalore’s most happening neighborhood!

Compensation

• Commensurate with experience (cash + bonus + equity).

Meet your team

People you would work with in this role
Founder & CEO at @Vahan. Worked at @ADstruc, @Jetsetter, @Nextjump. Masters in Computer Science (Artificial Intelligence) from @Columbia University.

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