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User research automation platform for product & design teams

Project Coordinator - East or Central Timezone

$35k – $40k
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Location: Remote—East or Central Timezone
Position Type: Full-time, Salaried

**This position's schedule is Sunday - Thursday.**

Company Overview:
At User Interviews, our mission is to make it easier for teams to discover and embrace user insights. Our platform automates the recruitment, scheduling, and payment for research participants. Over 250 companies, including tech giants like Pinterest, Microsoft, and Dropbox, have used our platform.

Job Description:
As a Project Coordinator, your role encompasses many aspects, such as customer service, onboarding, and client experience. Your role will be to ensure a great experience for our clients while sharing feedback insights with our team.

Primary Responsibilities:

• Serve as onboarding and product specialist for new clients
• Manage the recruitment process for multiple studies
• Provide exceptional strong—you must have a heart for service!
• Build strong, long-term relationships with our clients
• Serve as a voice at the table to help our team scale and grow

Ideal Candidate Qualities:

• Driven to provide an awesome experience
• Self-starter—no task is too big or too small
• Results-oriented—we love data!
• Enjoys problem-solving


• Bachelor’s Degree
• 1-2 years experience
• Excited by the prospect of joining a small, growing business
• Startup experience is a plus!


• Fully remote team and transparent company culture
• Health, vision, and dental benefits
• Monthly wellness stipend
• Bi-yearly US-based retreat with the full team
• Be part of an awesome, intellectually curious, fast-moving team
• Opportunities for growth based on performance

Meet your team

People you would work with in this role
Co-founder of @User Interviews. @Duke University and @Harvard Law School

Bob Saris

Avatar for Bob Saris
Cofounder and CTO at @User Interviews. Worked as a software engineer at @Capital IQ for 3.5 years after graduating from @Carnegie Mellon University in 2010.

Dennis Meng

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Melanie Albert

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A solutions-oriented and enthusiastic leader with a passion for startups.

User Interviews at a glance

User research automation platform for product & design teams

User Interviews focuses on Market Research, User Testing, Product Search, Recruiting, and New Product Development. Their company has offices in United States, Brooklyn, and Remote. They have a small team that's between 11-50 employees. To date, User Interviews has raised $5M of funding; their latest round was closed on March 2019.

You can view their website at https://www.userinterviews.com/ or find them on Twitter, Facebook, and LinkedIn.

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