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Renting a long-term apartment made as easy and convenient as booking a hotel room

Customer Success Executive as an intern or Working Student

€10k – €12k
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About Urban Ground
Urban Ground is a platform for renting long-term apartments in Berlin in a completely online. We turn the stressful process of relocation and house-hunting into a seamless experience.

Your tasks:
Driving the letting process by finding suitable tenants for the properties managed by Urban Ground.
Creation of property exposés on portals such as Immoscout24, Immowelt, eBay, Facebook etc.
Manage property viewings and handover protocols.
Support the whole letting process post contract signature (from inspecting the property after acquisition to helping tenants sign-up for services such as electricity, internet and banking contracts).
Preparation, adaptation and evaluation of marketing activities designed to acquire new potential tenants.

Your profile:
Willingness to learn
You are enthusiastic about the PropTech industry.
Strong negotiation and organizational skills, assertiveness goal oriented
Capable of working independently and also within a team.
Proficient with MS Office and Google Suite.
You are open-minded, friendly, reliable and willing to learn.
Excellent oral and written skills in both German and English.

What we offer:
A versatile and varied job in an innovative and growing company.
Individual development opportunities with great personal, and career, growth perspective.
Personal training in the future area of ​​responsibility
Employment up to 40 hours per week (some weekend work might occasionally be required).
Flat hierarchies and an open feedback culture.

This is a fantastic opportunity to work with a startup in infant stages with boundless growth potential!

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