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UJET brings joy to customer support by helping companies resolve problems faster

Lead Backend Developer

$165k – $175k • 0.01% – 0.05%
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About Us

Our dedicated team and awesome technology are disrupting the customer support space. Our SaaS platform replaces all of the convoluted systems, lines, and contact numbers of standard customer support with a stunningly simple SDK and Smart Actions – finger print, verification, real-time sharing (videos, photos, and screenshots) and effortless in-app texting - plus all data is encrypted, keeping customer data secure. We take the frustration out of customer support and in turn, provide a sleek, secure, and modern smartphone-era experience. Join our team as we revolutionize the customer experience!


Serve as technical leader, department-level expert, and go-to person for solving problems on the backend team.
Support members of the team in delivering backend services with high availability, low latency and scalability.
Facilitate collaboration between engineers, product owners, and designers.
Possess a deep understanding of the product and business goals which translate into technical design documents.
Architect, design, develop, deploy and operate services that serve enterprise clients.
Mentor junior engineers.
Drive good engineering practices within your team and define and teach these practices within our developer community.
Contribute to the vision and long-term strategy in your domain of expertise.
Find ways to spread learning across the organization (give internal talks, contribute to internal blogs, etc.).

Proven experience in designing and scaling microservices and APIs.
Extensive experience working hands-on as a Software Engineer in an agile environment.
Experience in mentoring and supporting peers.
Deep understanding of system design, data structures, and algorithm time complexity.
Experience in identifying, debugging and resolving complex production issues.
Depth of expertise in one or more backend frameworks such as Ruby on Rails, Node.js or Go
Working experience around a breadth of datastores including MySQL, NoSQL, Kafka, Redis or Elasticsearch.
Experience with security technologies and best practices including SSL, RSA, JWT, OAuth.


In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, catered lunches Monday through Thursday, monthly game nights, and more!

UJET is an Equal Opportunity Employer

UJET at a glance

UJET brings joy to customer support by helping companies resolve problems faster

Their company has offices in San Francisco. They have a mid-size team that's between 51-200 employees.

You can view their website at https://ujet.co/ or find them on Twitter and LinkedIn.

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